Program Mentor **Leavitt School of Health** -Health Sciences

Western Governors University; Orlando (FL); Remote; USD 56,000 - 85,000; Full time

Job summary

A leading university is seeking a Program Mentor for the Leavitt School of Health. This role focuses on student success through coaching and support, requiring strong organizational and communication skills. Flexibility in schedule is essential, along with a commitment to fostering a positive learning environment. The position is primarily remote, with occasional travel required.

Qualifications

• Minimum 3 years of experience in student support, mentoring, coaching, or instruction.

Responsibilities

• Provide direct support, coaching, and guidance to assigned students.
• Monitor student progress and proactively support students needing assistance.

Skills

Organizational Skills

Customer Service

Communication

Education

Masters Degree

Job description

Program Mentor Leavitt School of Health - Health Sciences

Join to apply for the Program Mentor Leavitt School of Health - Health Sciences role at Western Governors University.

This position is ideal for individuals passionate about building a better future for individuals, communities, and the country. WGU is committed to expanding access to higher education through online, competency-based programs and fostering a diverse, student-focused workforce.

The salary range for this role is between $56,600 and $84,900, depending on experience, skills, and organizational needs.

Job Description

Essential Functions and Responsibilities:

1. Act as a steward for WGU’s mission and strategic vision.
2. Demonstrate high commitment to student success through goal setting, outcomes, and documentation.
3. Provide direct support, coaching, and guidance to assigned students.
4. Maintain expertise in WGU programs through ongoing development.
5. Foster student learning with innovative teaching and coaching practices.
6. Respond promptly to student needs, communicating professionally and respectfully.
7. Maintain a flexible, student-friendly schedule, including outside hours.
8. Monitor student progress and proactively support students needing assistance.
9. Utilize technology platforms to support student progress.
10. Collaborate with university professionals to promote a positive, student-centered environment.
11. Exhibit WGU Leadership Principles consistently.
12. Stay informed within the assigned college area.
13. Perform other related duties as assigned.

Knowledge, Skills, and Abilities:

• Strong organizational skills, detail-oriented.
• Technological competency in data entry, email, calendar, and database programs.
• Exceptional customer service and communication skills.
• Effective interpersonal and written communication abilities.

Job Qualifications:

Minimum Qualifications:

• Masters or higher degree with relevant licenses/certifications.
• At least 3 years of experience in student support, mentoring, coaching, or instruction.
• Experience working with diverse learner profiles.
• Availability to work evenings and weekends.

Preferred Qualifications:

• Experience with distance education students.
• Coaching certification (e.g., ICF ACC/PCC/MCC).

Physical Requirements:

• Sitting for extended periods at a desk, working on a computer.
• Ability to lift up to 15 pounds.
• Primarily remote work within the continental US, with travel as needed.

Working Conditions:

Travel up to 25% as required.