Program Manager- Waiver Case Management

Residential Transitions; Minnesota; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Generous PTO

On-Demand Pay

Paid Holidays

401(k) with company matching

Health Benefits

Professional Growth

Career Advancement Opportunities

Job summary

Residential Transitions is seeking a Program Manager-Waiver Case Management in Minnesota. The role leads a team delivering person-centered case management for CADI/BI waiver clients, coordinating intake, discharges and care plans with health professionals.

You will supervise staff, ensure contracts and authorizations, and support access to housing and community resources. Strong driving record and willingness to travel in the metro area are required.

Qualifications

• Must meet degree or licensure options as described by the employer.
• Two years of management experience is required.
• Experience with Waivered Case Management preferred.

Responsibilities

• Lead, supervise, and develop a team to meet business needs.
• Manage a caseload for individuals with SMI and co-occurring conditions.
• Coordinate client intake/discharges within timelines.
• Collaborate with physicians and mental health providers to plan care.
• Ensure financial authorizations and provider contracts are in place.
• Document services in records and maintain reporting standards.
• Access community resources matched to client needs.

Skills

Management experience

Waivered Case Management knowledge

Travel-ready

Education

Bachelor's degree in social work/psychology/sociology or related field

RN or public health license (waiver management)

Tools

Procentive software

Electronic health record system

Job description

Position:

Program Manager- Waiver Case Management

Location:

Dakota and Hennepin, MN

Job Id:

1406

# of Openings:

1

Program Manager-Waiver Case Management

Company Overview:

At Residential Transitions, Inc. (RTI), our mission is to help people improve their quality of life by empowering them with knowledge, resources, and skills—while always treating them with dignity and respect. We proudly serve individuals across Minnesota who are living with mental illness, substance use challenges, and other disabilities. Our services support people living independently in the community, in their own homes, as well as in our residential settings. Through compassionate care and a person-centered approach, we aim to make a lasting difference in the lives of those we serve.

Position Overview:

Program Manager-Waiver Case Management provides person-centered case management services to individuals diagnosed with serious and persistent mental illness, substance use disorders and co-occurring medical conditions who are eligible to receive services through the Community Access for Disability Inclusion (CADI) or Brain Injury (BI) Waiver Case Management services. The Program Manager will train, advise, and consult with other Waiver & Dual Case Management employees.

Role Responsibilities:

• Lead, supervise, and develop the team to support business needs through engagement, motivation, and retention.
• Manage and maintain a caseload of individuals who are diagnosed with serious and persistent mental illness, substance use disorders and co-occurring medical conditions throughout Dakota county
• Visit clients at least once a month and twice annually in accordance with waiver-specific rules.
• Coordinate client intake and discharges, within set parameters and timelines.
• Collaborate with other professionals such as physicians, mental health providers, and other teams as needed to develop and update plans for each client.
• Ensure financial authorizations and provider contracts are in place
• Ensure services are documented in individual records so information is readily available, results of services can be determined, and record-keeping standards are met.
• Access available community and housing resources so that necessary and relevant resources match an individual’s needs and preferences.
• Provide crisis assessment and intervention so individuals receive the assistance they need to be safe in their home and community.

Required Qualification and Experience:

• Must meet any of the three qualifications:
  • Be a graduate from an accredited four-year college with a major in social work, psychology, sociology or a closely related field.
  • Be a graduate from an accredited four-year college with a major in any field and 2000 hours of experience as a social worker/case manager/care coordinator in a public or private social service agency.
  • A public health or registered nurse providing case management must be licensed under Minn. Stat. §148.171-§148.285.
• At least two(2) years of management experience.
• A background in Waivered Case Management.
• Knowledge of community resources and how to access them.
• Willingness to travel within the Metro Area, for applicable mileage reimbursements, with a current driver’s license, clean record, and personal vehicle with insurance; and able to transport clients in that vehicle.
• A valid Driver’s License, reliable vehicle, satisfactory driving record, and auto insurance are required
• Must not be actively receiving services from Residential Transitions Inc. and must not have received services within the last two years.

Preferred Qualification and Experience:

• Master’s degree in Human Services
• At least one(1) year of direct supervisory experience in Waivered Case Management.
• Knowledge of Procentive software.
• Experience with third-party billing and an electronic health record system.

Benefits of Working at RTI

• Generous PTO:Accrue paid time off based on tenure: up to 120–208 hours annually depending on years of service
• On-Demand Pay: Access your earned pay anytime.
• Paid Holidays: 7 company-paid holidays + 1 floating holiday.
• Retirement: 401(k) with company matching contribution.
• Health Benefits: Medical, dental, and vision insurance.
• Professional Growth: CEU courses, clinical supervision, and monthly paid trainings relevant to services provided.
• Career Advancement Opportunities: Grow within RTI.

Compensation:

$55,000.00 - $70,000.00 per year

Physical & Mental Requirements:

Employees in this role must be able to:

• Walk, stand, sit, bend, climb stairs, and perform crisis prevention/intervention techniques
• Lift up to 40 lbs. and occasionally exert physical effort during duties
• Maintain vision and hearing necessary for reading charts, operating office equipment, using a computer, and driving a vehicle

Type:

Full-Time

Location:

Hennepin/Dakota County

Physical & Mental Requirements:

Employees in this role must be able to:

• Walk, stand, sit, bend, climb stairs, and perform crisis prevention/intervention techniques
• Use hands for writing, typing, data entry
• Lift up to 40 lbs. and occasionally exert physical effort during duties
• Maintain vision and hearing necessary for reading charts, operating office equipment, using a computer, and driving a vehicle

Be the difference by making a difference. Advance your career in mental health today and change someone’s life tomorrow with Residential Transitions Inc., an award-winning organization that puts the people they serve and employ first.

Equal Employment Opportunity Statement

RTI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.