Program Manager, Transitional Housing & Compliance

ANTI-RECIDIVISM COALITION; Los Angeles (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Employer-funded life insurance

Paid vacation and sick leave

Job summary

Anti-Recidivism Coalition (ARC) in Los Angeles seeks a Program Manager for Catalina House to provide leadership, oversee operations, safety, staffing, and program integrity of the transitional housing environment. You will supervise Life Coaches, make final decisions on resident dismissals, and ensure compliance with ARC funding and reporting standards.

The role requires managing ISPs within 72 hours of intake, maintaining rigorous documentation, coordinating staffing, and enforcing disciplinary

Qualifications

• Bachelor’s degree preferred (not required).
• Minimum 3–5 years of experience in transitional housing, residential services, or reentry programming.
• Supervisory experience strongly preferred.
• Strong documentation, compliance, and data oversight experience.
• Demonstrated ability to enforce structure and accountability in a residential setting.
• Trauma-informed practice required.
• Clean driving record and insurable by ARC’s carrier.
• Lived experience strongly valued.

Responsibilities

• Oversee daily residential operations and ensure consistent structure across all shifts.
• Establish and reinforce house expectations, behavioral standards, and program compliance requirements.
• Monitor resident progress toward employment, education, savings, and permanent housing benchmarks.
• Implement structured corrective interventions for residents not meeting expectations.
• Serve as final decision-maker in resident dismissals and significant disciplinary actions.
• Ensure housing operations align with organizational policies and safety standards.
• Directly supervise Life Coaches.
• Conduct weekly supervision meetings and provide structured coaching and feedback.
• Monitor documentation compliance, case note quality, and milestone tracking accuracy.
• Implement performance improvement plans when necessary.
• Coordinate staffing schedules and ensure consistent shift coverage.
• Ensure 100% completion of Individualized Service Plans (ISPs) within 72 hours of resident intake.
• Enforce 100% compliance with 24-hour case note documentation standards across the team.
• Conduct routine documentation audits to ensure accuracy, completeness, and auditreadiness.
• Oversee data quality and ensure alignment with grant reporting and regulatory requirements.
• Prepare or review program data submissions for leadership and development teams.
• Oversee onboarding and needs assessments for new residents.
• Lead regular case review meetings and evaluate resident progress.
• Identify residents at risk of stagnation or non-compliance and implement structured interventions.
• Coordinate with Therapist and external service providers as appropriate.
• Respond to escalated behavioral or safety incidents.
• Ensure proper documentation and follow-up of all incidents.
• Coordinate crisis intervention strategies with staff and leadership.
• Maintain compliance with housing regulations and emergency procedures.
• Exercise budget authority within assigned program allocations.
• Approve program-related expenditures within delegated limits.
• Monitor resource utilization to ensure fiscal responsibility and sustainability.
• Partner with Workforce, Development, and Data teams to ensure program alignment.
• Ensure reporting deadlines are met with accurate and complete data.
• Participate in leadership meetings and strategic planning discussions.
• Other duties as assigned

Skills

Supervisory experience

Documentation

Data oversight

Trauma-informed practice

Lived experience

Education

Bachelor’s degree preferred

Job description

Anti-Recidivism Coalition (ARC) in Los Angeles seeks a Program Manager for Catalina House to provide leadership, oversee operations, safety, staffing, and program integrity of the transitional housing environment. You will supervise Life Coaches, make final decisions on resident dismissals, and ensure compliance with ARC funding and reporting standards.

The role requires managing ISPs within 72 hours of intake, maintaining rigorous documentation, coordinating staffing, and enforcing disciplinary