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University of Southern California is seeking a Program Manager to guide the deployment of the hospital operating system. You will craft strategy A3, KPIs, and project plans, and develop visualizations and huddles to support active areas.
Leadership and collaboration with clinical and operational leaders are essential to improve performance and drive growth. The role oversees special projects, new technologies, program development, and lean process design while ensuring effective tool deployment
Facilitates initiatives across the hospital that promote operational excellence and business growth. The Program Manager's primary responsibility will be to manage the deployment of the hospital operating system by developing strategy A3, KPIs, project-plan, visualization and huddles for areas the position is actively involved in. The candidate will display leadership and sound organizational and analytical skills, while working collaboratively with operational and clinical leaders to improve operational performance as well as managing initiatives that facilitate business growth. The scope of activities for the Program Manager include the managing of special projects, including but not limited to the operationalization of new technologies and processes, business modeling, program and process development, creating collaborative relationships with all stakeholders, implementing lean design while developing business solutions with stakeholders, managing the integration of performance improvement projects in the organization and analyzing data obtained from numerous departments and entities.
Education Minimum (Required) Bachelor’s Degree in a related field or equivalent work experience
Preferred (Not required) Master’s Degree or equivalent degree preferred
Work Experience Minimum (Required) 2 years of experience in performance improvement and knowledge lean principles, tools and techniques.
The annual salary range for this position is $99,507 - $164,559. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
The Program Managers is responsible for the fulfillment of organizational programs by coordinating activities in order to execute quality and improvement programs. They will provide strategic guidance to teams and program stakeholders and will oversee the progress of program operations. They are responsible for management of the program, giving detailed attention to strategy, project delegation, and program implementation. The position also assists in the deployment of support tools and ensures that they are effectively used on an operational basis. Manage communication, program roll out and program facilitation as assigned.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world-class research and state-of-the-art facilities to provide highly specialized care for some of the most acute patients in the country. Our internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties. Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in 8 specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2024-25 Best Hospitals rankings.