Program Manager Support

Delta Solutions & Strategies; San Antonio (TX); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Parental leave

Military leave

Jury duty leave

Job summary

Delta Solutions & Strategies is seeking a Program Manager Support professional to join our team at Joint Base San Antonio - Randolph. The role focuses on Guardian Appraisal activities, coordinating with government stakeholders and ensuring compliant, timely deliverables in a dynamic defense environment.

Ideal candidates bring extensive experience in operations, policy, or HR-related programs, and hold a Secret clearance. Bachelor’s degree or applicable experience is acceptable.

Qualifications

• 10+ years of experience in Operations, Analysis, Policy or Planning field.
• Background in DAF personnel or human resources career field desired.
• Familiarity with DAF Human Resources IT systems.
• Secret security clearance.
• Bachelor’s degree (may be substituted with relevant experience).

Responsibilities

• Assist government in executing Guardian Appraisal activities in alignment with SPFI 36-2401.
• Support administrative correction and appeal processes and facilitate board reviews.
• Manage waiver requests, trouble tickets, and issue resolution with stakeholders.
• Develop, implement, sustain, and improve training activities for stakeholders.
• Maintain effective record keeping of communications with customers and leadership.
• Deliver recommendations in professional formats (email, background papers, slides, briefings).
• Protect PII using appropriate security measures.

Education

Bachelor’s degree

Job description

Delta Solutions & Strategies is seeking a Program Manager Support person to join our team. This position will be located at Joint Base San Antonio - Randolph.

What you will be doing:

• The contractor shall assist the government in executing Guardian Appraisal activities in alignment with SPFI 36-2401. Duties include supporting the administrative correction and appeal processes, facilitating the board review process, managing waiver requests, managing trouble tickets, resolving issues, providing guidance, and working with stakeholders to improve policy, guidance, and IT systems associated with Guardian Appraisals.
• Understanding of current policies, programs and procedures governing the DAF’s and USSF’s appraisal system and appraisal’s impact across other personnel programs.
• Develop, implement, sustain, and improve training activities to ensure stakeholders have the necessary knowledge and skills.
• Manage and maintain effective record keeping of communications with customers and communicate them with leadership.
• Execute Guardian Appraisal programs in alignment with emerging USSF policy.
• Deliver recommendations in a professional format not limited to; email, bullet background paper, briefing slides, messaging, and briefings.
• Responsible for utilizing all security measures to protect PII.

What you will need:

• 10+ years of experience in Operations, Analysis, Policy or Planning field
• Background in DAF personnel or human resources career field desired
• Familiarity with DAF Human Resources IT systems
• Secret security clearance
• Bachelor’s degree (may be substituted with relevant experience)

Delta Solutions & Strategies offers a generous benefits package to include medical, dental, vision, life insurance, 401(k), PTO, paid holidays, parental, military and jury duty paid leaves.

We are an Equal Opportunity Employer. We do not and will not discriminate in employment and personnel practices based on race, sex, age, disability, veteran status, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items. EEO/AAP, M, F, V, D