Program Manager, Space Simulation Lab Amazon Leo

Amazon; Redmond (WA); On-site; USD 83,000 - 130,000; Full time

Job summary

Amazon Kuiper Manufacturing Enterprises LLC is seeking an experienced Operations Manager to lead continuous improvement initiatives, data analysis, and visual management across the SSL operations. The role combines hands-on process improvement, data-driven decision making, and operational leadership to drive performance and efficiency.

Responsibilities include kaizen facilitation, 5S deployment, dashboard creation, and cross-functional coordination, with a focus on safety, quality, and

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced Excel skills and SQL experience.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Lead and facilitate kaizen events focused on workflow optimization and waste elimination.
• Implement and sustain 5S across the operation.
• Analyze performance metrics and create dashboards to track KPIs.
• Provide data-driven recommendations to leadership for operational decisions.
• Coordinate with cross-functional teams on improvement projects.

Job description

Description

We are seeking an experienced Operations Manager to lead continuous improvement initiatives, data management, and operational excellence within our SSL (Space Simulation Lab) operations. This role combines hands-on process improvement, data analytics, visual management, and operational leadership to drive performance and efficiency across the facility.

Key job responsibilities

Continuous Improvement & Kaizen Leadership

• Lead and facilitate kaizen events focused on workflow optimization and waste elimination
• Implement and sustain 5S methodology across the operational area
• Identify opportunities for process improvements through gemba walks and direct observation
• Drive standardized work practices and document best practices
• Coach associates and leadership on continuous improvement principles and tools

Data Analysis & Performance Management

• Analyze chamber performance metrics using SQL queries and data visualization tools
• Extract, transform, and analyze operational data to identify trends and improvement opportunities
• Create dashboards and reports to track key performance indicators
• Provide data-driven recommendations to leadership for operational decisions
• Monitor and report on the effectiveness of improvement initiatives

Visual Management

• Design and implement visual management systems in collaboration with supervisors and managers
• Develop and maintain performance boards, metric displays, and standard work documentation
• Ensure visual controls are current, accurate, and actionable
• Train team members on interpreting and utilizing visual management tools
• Continuously improve visual communication methods across the operation

Operational Leadership & Supervision

• Serve as backup supervisor during absences, breaks, or high-volume periods
• Support day-to-day operational execution and problem-solving
• Provide leadership and direction to associates when filling supervisory role
• Ensure safety, quality, and productivity standards are maintained
• Escalate issues and coordinate resources as needed

Planning & Coordination

• Review unit logs to identify patterns, issues, and improvement opportunities
• Assist in creating and updating Weekly Reports (WR) for leadership review
• Support capacity planning and resource allocation activities
• Coordinate with cross-functional teams on improvement projects
• Track and document action items from operational reviews

A day in the life

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, REDMOND - 82,700.00 - 129,800.00 USD annually

Company

Amazon Kuiper Manufacturing Enterprises LLC