Program Manager Senior I

DGS Office of External Affairs; Baltimore (MD); On-site; USD 140,000 - 190,000; Full time

Job summary

The DGS Office of External Affairs in Baltimore seeks a Program Manager Senior I to administer Maryland's CJIS and oversee the Biometric Identification Operations Section within the Department of Public Safety and Correctional Services. This mission-critical, 24/7 operation requires strategic leadership and secure service delivery.

Responsibilities include developing strategic plans, managing deliverables, and ensuring resources to provide legally mandated criminal history and fingerprint

Qualifications

• Extensive experience in managing CJIS or public safety information systems.
• Senior-level leadership directing large operational units and staff.
• Experience with FBI CJIS Security Policy and compliance requirements.
• Experience administering DOJ/BJA grants including budgeting and reporting.

Responsibilities

• Develop strategic plans and oversee service delivery for CJIS operations.
• Manage 24/7 biometric identification operations and ensure resource availability.
• Lead cross-agency coordination for criminal history and fingerprint services across state, federal, and local agencies.

Skills

Leadership

Strategic planning

Public sector governance

Grants management

Compliance

Education

Bachelor's degree in Criminal Justice, Public Administration, Information Systems, Computer Science, Business Administration, or related field

Job description

The Program Manager Senior I administers Maryland's Criminal Justice Information System (CJIS), overseeing the Biometric Identification Operations Section within the Department of Public Safety and Correctional Services. This management position develops strategic plans, manages service deliverables, and ensures resources are available to provide legally mandated criminal history and fingerprint services across state, federal, and local criminal justice agencies. The role requires expert leadership of a mission-critical 24/7 operation located in Baltimore.

Key qualifications

• Bachelor's degree in Criminal Justice, Public Administration, Information Systems, Computer Science, Business Administration, or related field
• Minimum 12 years managing criminal justice information systems, biometric identification systems, or public safety technology programs
• Minimum 7 years executive/senior management experience directing large operational units and supervising management-level staff
• Minimum 7 years managing Criminal History Record Information (CHRI), AFIS, fingerprint-based identification, and related processes
• Demonstrated expertise in FBI CJIS Security Policy and compliance requirements with experience in a CJIS Systems Agency
• Minimum 3 years administering DOJ/BJA grants including budgeting, compliance, performance reporting, and grant administration