Program Manager, Security, Emergency & Global Standards

Amazon; Seattle (WA); On-site; USD 83,000 - 130,000; Full time

Job summary

Amazon in Seattle, WA is seeking a Program Manager II in Security, Emergency Services and Global Standards to drive cross-functional initiatives, evaluate services, and translate strategic goals into actionable work streams across BizOps.

The role requires strong analytical skills, communication, and the ability to operate with ambiguity while coordinating with security, legal, and product teams to ensure compliant, scalable solutions.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced Excel skills (Pivot Tables, VLOOKUPs) and SQL.
• Experience working cross-functionally with tech and non-tech teams.

Responsibilities

• Work across existing BizOps programs to support projects that address changing customer needs and business priorities
• Evaluate current-state services and identify gaps, recommending whether new services should be introduced as the organization centralizes
• Partner closely with the internal team and BizOps manager to translate long-term initiatives into actionable workflows, while providing ground-level insights that inform strategic planning
• Ensure compliance with relevant regulations and company policies
• Assist with contract coordination and statement of work (SOW) support
• Assist with purchase order management as needed
• Support the development of frameworks, documentation, and best practices that can scale across teams
• Contribute to operational planning inputs and support leadership meetings
• Serve as a cross-functional liaison between departments

Skills

Program management

Process improvement

Excel Pivot/VLookups

SQL

Cross-functional collaboration

Job description

Amazon in Seattle, WA is seeking a Program Manager II in Security, Emergency Services and Global Standards to drive cross-functional initiatives, evaluate services, and translate strategic goals into actionable work streams across BizOps.

The role requires strong analytical skills, communication, and the ability to operate with ambiguity while coordinating with security, legal, and product teams to ensure compliant, scalable solutions.