Program Manager, Scaled Ops Excellence

AECOM; Austin (TX); On-site; USD 142,000 - 202,000; Full time

Job summary

A leading company in the internet industry is seeking an experienced Program Manager for their Scaled Ops Excellence team. The candidate will manage complex global initiatives and financial planning, collaborating with cross-functional teams to optimize processes and drive strategic outcomes. This role requires a proactive planner with strong analytical skills and leadership capabilities.

Qualifications

• 12+ years of experience in program management and financial/resource planning.
• Experience in developing and maintaining relationships across varied stakeholders.
• Effective analytical skills with experience in data-driven decision-making.

Responsibilities

• Develop and implement project solutions to deliver outcomes within budget and time.
• Collaborate with teams to understand requirements and align with goals.
• Drive strategic execution of internal budget initiatives.

Skills

Program Management

Financial Planning

Risk Mitigation

Stakeholder Engagement

Analytical Skills

Education

Bachelor's degree in Finance, Business Administration, or related field

Job description

**Summary:**

Scaled Operations is the organization responsible for managing all outsourced vendor operations that support Meta’s Global Operations division. The Scaled Ops Excellence team within Scaled Operations is responsible for managing internal critical business functions, establishing and maintaining effective governance structures and providing comprehensive program management support.The Scaled Ops team is seeking an experienced program manager to handle complex, global initiatives aligned with and driven out of the Scaled Ops organization and to evolve existing resource and financial planning for the internal Scaled Ops organization. The successful candidate will enjoy and thrive in working in a fast-paced environment and effectively build structure and inculcate the same within their team of experienced program managers.

**Required Skills:**

Program Manager, Scaled Ops Excellence Responsibilities:

1. Develop and implement effective solutions to deliver projects within budget, on time, and at agreed quality levels, ensuring smooth outcomes through communication plans, scope management, risk mitigation, and stakeholder engagement.

2. Collaborate with cross-functional teams and stakeholders to understand requirements, gather feedback, and develop consensus on program/project needs, ensuring alignment with organizational goals and objectives.

3. Optimise internal resource allocation and process efficiency by refining strategies, building and managing new processes, and identifying opportunities for cost savings and process improvements.

4. Drive strategic planning and execution of internal budget initiatives, including budget planning, financial template inputs, and narrative alignment with stakeholders while maintaining transparency and accountability in efficiency status and position management.

5. Develop and maintain financial models, forecasts, and reports to support internal business planning and decision-making, ensuring compliance with company policies, procedures, and regulatory requirements.

6. Continuously assess and improve the effectiveness of risk processes, methodologies, and tools, while maintaining confidentiality and handling sensitive information with discretion.

7. Abiity to travel up to 20% internationally, as needed

**Minimum Qualifications:**

Minimum Qualifications:

8. 12+ years of experience in program management and financial / resource planning

9. Experience in developing and maintaining interpersonal relationships, collaborating effectively with varied stakeholders at all levels, and driving successful outcomes through cross-functional teamwork

10. Significant experience in operations

11. Experience shifting priorities quickly, while maintaining a high degree of organization and control

12. Effective analytical skills and data orientation with experience in solving ambiguous problems using data and providing actionable business insights

13. Clear and concise communication skills with executive stakeholders

14. Experience managing multiple projects of increasing dependencies in an ambiguous or high-impact area

**Preferred Qualifications:**

Preferred Qualifications:

15. Bachelor's degree in Finance, Business Administration, operations management, project management or related field

16. Certification in process improvement methodologies such as Lean Six Sigma or Kaizen

17. Proficiency in applying various process improvement methodologies or/ frameworks to identify and resolve process issues, with proven outcomes

18. Practical experience with Intelligent Automation, Robotic Process Automation, or other relevant technologies

19. Familiarity with the technology industry including content moderation, Trust and Safety operations

**Public Compensation:**

$142,000/year to $202,000/year + bonus + equity + benefits

**Industry:** Internet

**Equal Opportunity:**

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].