Program Manager, Scaled Ops Excellence Austin, TX +1 locations • Global Operations • Operations[...]

Meta; Austin (TX); On-site; USD 142,000 - 202,000; Full time

Job summary

Meta seeks an experienced Program Manager to manage complex global initiatives within the Scaled Ops Excellence team. The role involves delivering projects on time and budget, enhancing resource efficiency, and supporting strategic planning. Candidates should possess strong analytical, collaboration, and communication skills, with a preferred background in finance or business administration.

Benefits

Bonus

Equity

Comprehensive benefits

Qualifications

• 12+ years in program management and financial/resource planning.
• Experience in stakeholder collaboration and team driving.
• Ability to manage multiple projects with shifting priorities.

Responsibilities

• Develop and implement effective project solutions within budget and timeline.
• Collaborate with teams to gather requirements and ensure alignment.
• Drive budget planning and execution of internal initiatives.

Skills

Program Management

Financial Planning

Cross-functional Collaboration

Analytical Skills

Risk Management

Education

Bachelor's degree in Finance, Business Administration, or related field

Tools

Lean Six Sigma

Kaizen

Job description

Scaled Operations is the organization responsible for managing all outsourced vendor operations that support Meta’s Global Operations division. The Scaled Ops Excellence team within Scaled Operations is responsible for managing internal critical business functions, establishing and maintaining effective governance structures and providing comprehensive program management support.The Scaled Ops team is seeking an experienced program manager to handle complex, global initiatives aligned with and driven out of the Scaled Ops organization and to evolve existing resource and financial planning for the internal Scaled Ops organization. The successful candidate will enjoy and thrive in working in a fast-paced environment and effectively build structure and inculcate the same within their team of experienced program managers.

Program Manager, Scaled Ops Excellence Responsibilities

Develop and implement effective solutions to deliver projects within budget, on time, and at agreed quality levels, ensuring smooth outcomes through communication plans, scope management, risk mitigation, and stakeholder engagement.

Collaborate with cross-functional teams and stakeholders to understand requirements, gather feedback, and develop consensus on program/project needs, ensuring alignment with organizational goals and objectives.

Optimise internal resource allocation and process efficiency by refining strategies, building and managing new processes, and identifying opportunities for cost savings and process improvements.

Drive strategic planning and execution of internal budget initiatives, including budget planning, financial template inputs, and narrative alignment with stakeholders while maintaining transparency and accountability in efficiency status and position management.

Develop and maintain financial models, forecasts, and reports to support internal business planning and decision-making, ensuring compliance with company policies, procedures, and regulatory requirements.

Continuously assess and improve the effectiveness of risk processes, methodologies, and tools, while maintaining confidentiality and handling sensitive information with discretion.

Abiity to travel up to 20% internationally, as needed

Minimum Qualifications

12+ years of experience in program management and financial / resource planning

Experience in developing and maintaining interpersonal relationships, collaborating effectively with varied stakeholders at all levels, and driving successful outcomes through cross-functional teamwork

Significant experience in operations

Experience shifting priorities quickly, while maintaining a high degree of organization and control

Effective analytical skills and data orientation with experience in solving ambiguous problems using data and providing actionable business insights

Clear and concise communication skills with executive stakeholders

Experience managing multiple projects of increasing dependencies in an ambiguous or high-impact area

Preferred Qualifications

Bachelor's degree in Finance, Business Administration, operations management, project management or related field

Certification in process improvement methodologies such as Lean Six Sigma or Kaizen

Proficiency in applying various process improvement methodologies or/ frameworks to identify and resolve process issues, with proven outcomes

Practical experience with Intelligent Automation, Robotic Process Automation, or other relevant technologies

Familiarity with the technology industry including content moderation, Trust and Safety operations

For those who live in or expect to work from California if hired for this position, please click here for additional information.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

$142,000/year to $202,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .

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Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .