Program Manager, Scaled Ops Excellence

Meta; Austin (TX); On-site; USD 142,000 - 202,000; Full time

Job summary

Join Meta as a Program Manager, Scaled Ops Excellence to lead global initiatives in a fast-paced environment. The role focuses on managing critical business functions and ensuring effective governance. Ideal candidates will have extensive experience in program management, financial planning, and cross-functional collaboration, making significant contributions to Meta’s operations.

Qualifications

• 12+ years of experience in program management.
• Experience in developing and maintaining strong interpersonal relationships.
• Significant experience in operations.

Responsibilities

• Develop and implement solutions to deliver projects within budget and timelines.
• Collaborate with teams to align program/project needs with organizational goals.
• Drive strategic planning and budget initiatives.

Skills

Program Management

Resource Planning

Stakeholder Engagement

Analytical Skills

Communication Skills

Education

Bachelor's degree in Finance, Business Administration, or related field

Job description

Join to apply for the Program Manager, Scaled Ops Excellence role at Meta

Join to apply for the Program Manager, Scaled Ops Excellence role at Meta

This range is provided by Meta. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$142,000.00/yr - $202,000.00/yr

Scaled Operations is the organization responsible for managing all outsourced vendor operations that support Meta’s Global Operations division. The Scaled Ops Excellence team within Scaled Operations is responsible for managing internal critical business functions, establishing and maintaining effective governance structures and providing comprehensive program management support.The Scaled Ops team is seeking an experienced program manager to handle complex, global initiatives aligned with and driven out of the Scaled Ops organization and to evolve existing resource and financial planning for the internal Scaled Ops organization. The successful candidate will enjoy and thrive in working in a fast-paced environment and effectively build structure and inculcate the same within their team of experienced program managers.

Program Manager, Scaled Ops Excellence Responsibilities:

• Develop and implement effective solutions to deliver projects within budget, on time, and at agreed quality levels, ensuring smooth outcomes through communication plans, scope management, risk mitigation, and stakeholder engagement.
• Collaborate with cross-functional teams and stakeholders to understand requirements, gather feedback, and develop consensus on program/project needs, ensuring alignment with organizational goals and objectives.
• Optimise internal resource allocation and process efficiency by refining strategies, building and managing new processes, and identifying opportunities for cost savings and process improvements.
• Drive strategic planning and execution of internal budget initiatives, including budget planning, financial template inputs, and narrative alignment with stakeholders while maintaining transparency and accountability in efficiency status and position management.
• Develop and maintain financial models, forecasts, and reports to support internal business planning and decision-making, ensuring compliance with company policies, procedures, and regulatory requirements.
• Continuously assess and improve the effectiveness of risk processes, methodologies, and tools, while maintaining confidentiality and handling sensitive information with discretion.
• Abiity to travel up to 20% internationally, as needed
  
  

Minimum Qualifications:

• 12+ years of experience in program management and financial / resource planning
• Experience in developing and maintaining interpersonal relationships, collaborating effectively with varied stakeholders at all levels, and driving successful outcomes through cross-functional teamwork
• Significant experience in operations
• Experience shifting priorities quickly, while maintaining a high degree of organization and control
• Effective analytical skills and data orientation with experience in solving ambiguous problems using data and providing actionable business insights
• Clear and concise communication skills with executive stakeholders
• Experience managing multiple projects of increasing dependencies in an ambiguous or high-impact area
  
  

Preferred Qualifications:

• Bachelor's degree in Finance, Business Administration, operations management, project management or related field
• Certification in process improvement methodologies such as Lean Six Sigma or Kaizen
• Proficiency in applying various process improvement methodologies or/ frameworks to identify and resolve process issues, with proven outcomes
• Practical experience with Intelligent Automation, Robotic Process Automation, or other relevant technologies
• Familiarity with the technology industry including content moderation, Trust and Safety operations
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$142,000/year to $202,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Technology, Information and Internet

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