Program Manager, Residential Services for Young Mothers

Second Story; Dunn Loring (VA); Hybrid; USD 60,000 - 63,000; Full time

Benefits offered by this job

Paid vacation and sick leave

Annual merit-based salary increases

Health insurance for staff (family at)

Health Reimbursement Account (HRA)

Dental and vision insurance

Employer-paid life and long-term-disab

Employee discount program

Simple-IRA with employer matching

Job summary

Second Story for Young Mothers is seeking a Program Manager to lead a strengths-based residential program that supports pregnant and parenting young women ages 16-24 toward stability and independence. You will supervise day-to-day operations, guide service planning, and coordinate with interns and community partners to improve outcomes.

The role requires 2+ years in social services, a valid driver’s license, and strong communication for effective coaching, documentation, and advocacy.

Qualifications

• Minimum of two years of experience in social services or human services.
• Ability to pass both criminal and child abuse/neglect background investigations.
• Valid driver’s license and evidence of insurability for obtaining auto insurance.
• Strong communication, active listening, organization, documentation, and basic Microsoft Office skills.
• Demonstrated empathy, cultural competence, flexibility, and ability to build trust with young mothers and their children.

Responsibilities

• Lead individualized, strengths-based case management and service planning that help young mothers achieve housing stability, strengthen parenting skills, and progress toward education, employment, and self-sufficiency.
• Facilitate engaging Life Skills and Parenting groups and connect residents with counseling, community resources, and practical supports for themselves and their children.
• Guide day-to-day program and residential operations, creating a safe, welcoming, and well-supported environment where young families can grow.
• Provide leadership and professional development to interns while collaborating with colleagues, volunteers, and community partners to strengthen services and outcomes.
• Use sound clinical judgment, accurate documentation, and program data to support quality services, accountability, and continuous improvement.

Skills

Communication

Active listening

Organization

Documentation

Empathy

Tools

MS Office

Job description

Second Story for Young Mothers is seeking a Program Manager to lead a strengths-based residential program that supports pregnant and parenting young women ages 16-24 toward stability and independence. You will supervise day-to-day operations, guide service planning, and coordinate with interns and community partners to improve outcomes.

The role requires 2+ years in social services, a valid driver’s license, and strong communication for effective coaching, documentation, and advocacy.