Program Manager - Remote Engagement Sales (CST/EST)

Amplity; Chicago (IL); Remote; USD 76,000 - 114,000; Full time

Job summary

Amplity is seeking a dynamic Program Manager for their Remote Engagement Sales team. This role involves overseeing multiple sales programs, building client relationships, and leading high-performing remote teams. With a focus on strategic client management, this remote position offers a chance to make a significant impact in the pharmaceutical industry.

Benefits

Medical, dental, and vision coverage

401(k) with company contributions

Company-sponsored life insurance

Generous PTO and paid holidays

Qualifications

• Minimum of 5+ years in pharmaceutical experience required.
• Experience managing remote teams is preferred.
• Strong skills in client relationship and team leadership.

Responsibilities

• Oversee multiple sales programs ensuring client goals are met.
• Lead quarterly business reviews and manage program performance.
• Provide coaching and strategic guidance to sales teams.

Skills

Leadership

Client Relationship Management

Strategic Thinking

Communication

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Virtual Meeting Platforms

Job description

Program Manager - Remote Engagement Sales (CST/EST)

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Program Manager - Remote Engagement Sales (CST/EST)

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Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Program Manager - Remote Engagement Sales

Central Or Eastern Time Zones Preferred

Are you a leader with a passion for driving results and building client relationships? Amplity is seeking a Program Manager to oversee multiple contracted sales programs, lead high-performing remote sales and account teams, and serve as a trusted advisor to our valued clients. If you're ready to make an impact in a dynamic and collaborative environment, this is your opportunity to excel! This is a remote engagement role. Residence in the Eastern or Central time zone preferred. Market access experience is a plus!

Position Summary

TheProgram Managerplays a critical role in driving the success of multiple contracted programs by overseeing strategic client relationships and leading high-performing remote sales and ales sales account management teams. This leadership position is responsible for managing multiple programs simultaneously, ensuring seamless collaboration across diverse clients, alignment with their unique goals, and the consistent achievement of program deliverables.

Serving as the primary liaison between Amplity and its valued clients, the Program Manager will act as a trusted advisor to client management while partnering closely with Amplity leadership to identify growth opportunities, optimize team performance across all programs, and deliver exceptional results. Success in this role requires a deep understanding of client products, program operations, and competitive market intelligence to ensure each contracted team consistently exceeds expectations and delivers measurable value.

Essential Duties/Responsibilities

Client Management

• Build and maintain strong client business partnerships to ensure program deliverables are met and uncover growth opportunities.
• Serve as a trusted advisor to client leadership, fostering collaboration and alignment with their strategic objectives.
• Lead and presentQuarterly Business Reviews (QBRs), sharing program performance metrics, insights, and recommendations to demonstrate value and identify opportunities for program optimization.
  
  

Program Management

• Oversee the execution of program deliverables, ensuring the contracted inside sales and account teams meet or exceed performance expectations.
• Monitor and report on program results, including sales performance, operational efficiency, and compliance adherence, to both clients and internal leadership.
• Develop actionable strategies based on key performance data to drive program success and continuous improvement.
• Collaborate with Amplity cross-functional teams (e.g., IT, Legal/Compliance, HR, Project Management, Talent Acquisition, Learning & Development, and Finance) to ensure seamless program execution and support.
• Maintain a comprehensive understanding of client products, competitive intelligence, and market trends to guide team efforts and support client goals.
• Proactively address challenges, resolve issues, and adapt strategies to meet evolving program requirements.
  
  

Team Leadership

• Provide coaching and strategic guidance to inside sales or account representatives to achieve performance objectives.
• Lead all interviewing and hiring activities for the team.
• Foster a high-performing team culture by providing ongoing support, feedback, and development opportunities.
• Drive engagement and accountability while effectively managing team performance.
  
  

Expense Management

• Review and approve all employee expense reports in compliance with policies.
• Maintain expenses within program budget parameters.
  
  

Reporting and Data Analysis

• Prepare reports for Amplity leadership and client management as required, including QBRsand ad hoc performance summaries.
• Provide data-driven insights to support decision-making and identify growth opportunities.
  
  

Compliance

• Fully comply with Amplity and client policies, privacy guidelines, and all relevant state and federal laws and regulations.
  
  

Internal Collaboration

• Work closely with team members assigned to the program, Amplity Project Management, and Amplity home office support teams across departments.
  
  

Education And Experience

• Bachelor’s degree from an accredited university or college required.
• Minimum of 5+ years of pharmaceutical experience, including sales and account management leadership experience.
• Experience managing remote teams is preferred.
• Market Access experience is strongly preferred.
• Proven track record of meeting and exceeding performance metrics.
• Experience interviewing, hiring, coaching, developing, and retaining high-performing talent.
• Demonstrated technical aptitude and proficiency in Microsoft Word, Excel, Outlook, and virtual meeting platforms (Teams, Zoom, etc.).
• Ability to travel for field visits and work-related meetings (overnight and/or weekends).
• Ability to pass all required Amplity and client training.
• Strong preference for candidates residing in Eastern or Central time zones.
  
  

Knowledge, Skills, And Abilities

• Excellent leadership and team-building skills with a focus on mentorship and development.
• Excellent communication and presentation skills with the ability to influence stakeholders.
• Comprehensive understanding of pharmaceutical reimbursement and market dynamics.
• Strategic thinking and problem-solving abilities.
• Strong negotiation and relationship management skills.
• Ability to work collaboratively in a fast-paced and dynamic environment.
• Compliance-focused with high integrity to successfully work in a highly regulated environment.
  
  

Benefits

At Amplity, we value our employees and are proud to offer a comprehensive benefits package, including:

• Medical, dental, and vision coverage.
• 401(k) with company contributions.
• Company-sponsored life insurance.
• Long-term and short-term disability coverage.
• Mental wellness programs.
• Generous PTO and paid holidays.
• Learning and development opportunities to support career growth.
  
  

Ready to make an impact in a fast-paced, results-driven environment? Apply today to join Amplity as a Program Manager and shape the future of our pharmaceutical sales and account management programs!

Credentialing Requirements

As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans.

Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.

EPIIC Values

All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.

Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.

Passion: We love what we do. Our energy inspires, engages, and motivates others.

Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.

Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.

About Us

Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.

Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties.

We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.

Our Diversity Policy

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Pharmaceutical Manufacturing

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