Program Manager – Relay Ops Tech & Process Improvement

Amazon; Tempe (AZ); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Tempe, AZ is seeking a Program Manager to drive technology integration and process improvements across Amazon Transportation Services. You will lead cross-functional initiatives, build roadmaps, define requirements, and mitigate risks to scale new technologies and processes.

Strong communication and problem-solving are essential. You will streamline processes, track metrics, and balance technical feasibility with business objectives while coordinating with multiple teams globally to

Qualifications

• 3+ years of program or project management experience.
• 3+ years defining and implementing process improvement initiatives using data and metrics.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Design and manage roadmaps for integrating new technologies and processes across ATS lines.
• Lead cross-functional collaboration initiatives by facilitating communication between stakeholders.
• Develop and implement process improvement strategies that streamline workflows and enhance performance.
• Identify and mitigate program risks with contingency plans and escalation.
• Define clear requirements with stakeholders and drive delivery of ATS supply chain programs.

Skills

Program management

Data-driven decisions

Cross-functional collaboration

Stakeholder management

Job description

Amazon in Tempe, AZ is seeking a Program Manager to drive technology integration and process improvements across Amazon Transportation Services. You will lead cross-functional initiatives, build roadmaps, define requirements, and mitigate risks to scale new technologies and processes.

Strong communication and problem-solving are essential. You will streamline processes, track metrics, and balance technical feasibility with business objectives while coordinating with multiple teams globally to