Program Manager, Recovery Housing

Salvation Army Tucson; San Francisco (CA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Recovery Housing Manager to lead a transformative program for adults in recovery. This role involves overseeing operations, ensuring compliance, and nurturing a supportive environment for participants. With a focus on long-term recovery and self-sufficiency, the Manager will collaborate with a committed team to create success stories. If you are passionate about making a meaningful impact in the lives of individuals facing challenges, this opportunity is perfect for you. Join a mission-driven organization that values integrity, community, and resilience.

Qualifications

• 3+ years of experience in social services for marginalized populations.
• Bachelor's Degree preferred for deeper understanding of social work.

Responsibilities

• Manage program operations and support the Director in compliance.
• Supervise staff and ensure tailored service plans for participants.

Skills

Multi-tasking

Organizational Skills

Confidentiality

Flexibility

Education

High School Diploma

Bachelor's Degree in Counseling Psychology or Social Work

Tools

Modern Office Equipment

Relevant Software

Job description

The Recovery Housing program is a two-year transitional housing initiative for adults who have completed residential drug treatment. The program offers comprehensive case management, recovery support services, career development, and cultivates a transformative community based on the principles of recovery, accountability, and service. The Manager reports to the Recovery Housing Director and supports administrative and program operations of the 75-bed facility. The goal of the program is to improve long-term recovery outcomes, support lifelong success, and assist participants in transitioning to financial stability, permanent housing, and lasting self-sufficiency.

*Please note that the role is not set to begin until June 2025*

DUTIES AND RESPONSIBILITIES:

1. Manage administrative and program operations in collaboration with the Program Director.
2. Support the Director’s implementation of the program’s Policy and Operations Manual (POM), ensuring all staff adhere to it.
3. Ensure program administration aligns with fiscal compliance by managing budgeting, invoicing, and accurate reporting.
4. Manage data collection and reporting efforts, ensuring accurate documentation, tracking, and analysis to support program evaluation.
5. Supervise staff, create and monitor schedules, conduct annual performance evaluations, and provide coaching and support.
6. Oversee the intake, assessment, and service planning process for all participants, ensuring individual service plans are tailored to each participant’s needs and are followed through with consistent case management and support services.
7. Partner with The Way Out’s leadership team to create client success stories.
8. Ensure compliance with policies and procedures of The Salvation Army and the State of California.
9. Provide regular written and oral reports as needed to the Director and other Salvation Army leadership.
10. Perform other related duties as required.

EDUCATION AND EXPERIENCE:

1. Minimum of three years of experience providing social services to marginalized populations, specifically adults in recovery, reentry, or drug treatment.
2. Experience in social services management, preferably in shelter or recovery-oriented environments serving adults with behavioral health challenges or populations with significant barriers to self-sufficiency (Preferred).
3. High school diploma or equivalent (Required).
4. Bachelor’s Degree (Preferred).
5. CA Driver’s license (Required).
6. First Aid and CPR certification (to be obtained within the first seven days of employment, company provided).
7. TB clearance (to be obtained within the first fourteen days of employment, company provided).

SKILLS AND ABILITIES:

1. Ability to multi-task.
2. Excellent organizational skills, detail-oriented, and accurate.
3. Integrity to handle sensitive information confidentially.
4. Ability to maintain a flexible work schedule, including some evenings and weekends.

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs. (e.g., file boxes).

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software.

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request modifications or adjustments to the job or work environment to meet the physical requirements of the position. The Salvation Army will consider such requests if they are reasonable and do not impose undue hardship.

Acknowledgment of Religious Purposes of The Salvation Army

Please note that The Salvation Army has a religious purpose and is a church. Employees are expected not to undermine its religious mission. Their services are part of The Army’s religious purposes, and their conduct must not conflict with or undermine these religious programs or purposes.

At-Will Employment:

Employment with this organization is at-will, meaning either party can resign or terminate employment at any time, with or without cause. This at-will status can only be changed in writing by an authorized executive.

Qualifications

Skills

Behaviors

Motivations

Education

Required:

High School diploma or equivalent.

Preferred:

Bachelor’s Degree or higher in Counseling Psychology, Social Work, or related fields.

Experience

Required:

At least 3 years providing social services to marginalized populations, including adults in recovery, reentry, or drug treatment.

Licenses & Certifications

Preferred:

Substance Abuse Counselor certification, TB clearance, Driver’s License.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the "Know Your Rights" notice from the Department of Labor.