Program Manager, Recovery Housing

The Salvation Army USA Western Territory; San Francisco (CA); On-site; USD 50,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Recovery Housing Manager to lead a transformative program for adults in recovery. This role involves managing operations, ensuring compliance, and fostering a supportive environment for participants. With a focus on accountability and service, you will empower individuals to achieve financial stability and self-sufficiency. Join a mission-driven team that values integrity and community, where your contributions will make a meaningful impact on the lives of those in need. If you are passionate about social services and have the skills to inspire change, this opportunity is for you.

Qualifications

• 3+ years of experience in social services with marginalized populations.
• Experience in recovery-oriented environments preferred.

Responsibilities

• Manage program operations and ensure fiscal compliance.
• Supervise staff and oversee intake and service planning.

Skills

Multi-tasking

Organizational Skills

Confidentiality

Flexibility

Education

High School Diploma

Bachelor's Degree

Tools

Modern Office Equipment

Relevant Software

Job description

OVERVIEW:

The Recovery Housing program is a two-year transitional housing program for adults who have completed residential drug treatment. The program offers comprehensive case management, recovery support services, career development, and cultivates a transformative community based on the principles of recovery, accountability, and service. The Manager reports to the Recovery Housing Director and supports administrative and program operations of the 75-bed facility. The goal of the program is to improve long-term recovery outcomes, support lifelong success, and help participants transition to financial stability, permanent housing, and lasting self-sufficiency.

*Please note that role is not set to begin until June 2025*

DUTIES AND RESPONSIBILITIES:

• Manage administrative and program operations in collaboration with the Program Director.
• Support the Director's implementation of the program's Policy and Operations Manual (POM), and ensure all staff adhere to the POM.
• Ensure program administration aligns with fiscal compliance by managing budgeting, invoicing, and accurate reporting.
• Manage the program's data collection and reporting efforts, ensuring accurate documentation, tracking, and analysis to support program evaluation.
• Supervise staff, create and monitor schedules, conduct annual performance evaluations, and provide coaching and support.
• Oversee the intake, assessment, and service planning process for all participants, ensuring individual service plans are tailored to each participant's needs and are followed through with consistent case management and support services.
• In partnership with The Way Out's leadership team, contribute to creating client success stories.
• Ensure compliance with policies and procedures of The Salvation Army and the State of California.
• Provide regular written and oral reports as needed to the Director and other Salvation Army leadership.
• Other related duties as required.

EDUCATION AND EXPERIENCE:

• Minimum of three years of experience providing social services working with marginalized populations, specifically adults in recovery, reentry, or drug treatment.
• Experience in social services management, preferably in shelter or recovery-oriented environments serving adults with behavioral health challenges, and/or populations with significant barriers to self-sufficiency (Preferred).
• High school diploma or equivalent (Required).
• Bachelor's Degree (Preferred).
• CA Driver's license (Required).
• Bilingual in Spanish (Preferred).
• First Aid and CPR certification (to be obtained within the first seven days of employment, company provided).
• As required, Tuberculosis clearance (to be obtained within the first fourteen days of employment, company provided).

SKILLS AND ABILITIES:

• Ability to multi-task.
• Excellent organizational skills, detail-oriented, and accurate.
• Integrity to handle sensitive information confidentially.
• Ability to maintain a flexible work schedule with some evenings and weekends.

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs. (e.g., file boxes).

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software.

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. Requests for modifications or adjustments to the work environment can be made to meet physical requirements, provided they are reasonable and do not cause undue hardship.

Religious Purposes:

Employees must acknowledge that The Salvation Army is a religious organization, and their work supports its religious mission. Conduct must not conflict with or undermine this purpose.

At-Will Employment:

Employment is at-will, meaning either party can terminate employment at any time, with or without cause. This status cannot be altered except in writing by an authorized executive.