Program Manager - Power Systems & Customer Delivery

Crown Technical Systems; Dallas (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

Crown Technical Systems in Dallas, TX is seeking a Program Manager to lead a cross-functional team delivering customer-focused products and services. You will guide development and implementation of project, pricing and program strategies to deliver ongoing value to the business and its customers.

The role requires a Bachelor's in engineering and 5+ years of program management experience, with strong operations, technical and relationship skills. Equal opportunity employer.

Qualifications

• Bachelor's degree in engineering or related field
• Minimum of 5+ years of experience in program administration/management
• Advanced operations, technical and people/process skills
• Knowledge of multiple functional technologies/processes and interdependencies
• Accountability for the program wellness
• Expert knowledge of Crown Technical Systems and related business
• Detailed expertise in very complex functional/technical area or broad breadth of knowledge

Responsibilities

• Organize, plan and direct program schedules and budgets.
• Track relevant metrics and drive action items based on results.
• Assist with contract negotiations as required.
• Oversee interdepartmental activities ensuring adherence to product development timelines and business metrics.
• Review program proposals to allocate resources and staffing.
• Staff and plan for each phase of the program and coordinate personnel assignments.
• Coordinate product life cycle activities with P&L and customer satisfaction.
• Serve as the main channel of communication for customers and escalate issues as needed.
• Maintain customer satisfaction reviews and implement corrective actions.
• Maintain and grow business with customers; monitor project deliverables.

Skills

Program management

Cross-functional leadership

Customer relations

Contract negotiations

Education

Bachelor's degree in engineering

Job description

Crown Technical Systems in Dallas, TX is seeking a Program Manager to lead a cross-functional team delivering customer-focused products and services. You will guide development and implementation of project, pricing and program strategies to deliver ongoing value to the business and its customers.

The role requires a Bachelor's in engineering and 5+ years of program management experience, with strong operations, technical and relationship skills. Equal opportunity employer.