Program Manager, Pharmacy Strategy & Execution

Rippling, Inc.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Unlimited PTO

Employer-paid medical/dental/vision

Employer HSA contribution

Paid parental leave

401(k) match

Transportation & parking benefits

Flexible, collaborative work env

Job summary

Free Market Health is seeking a Program Manager, Pharmacy Strategy & Execution to translate strategy into successful execution, partnering with Pharmacy Strategy and leading handoffs into implementation, launch, and ongoing oversight.

The ideal candidate is organized, collaborative, and capable of turning evolving initiatives into clear, actionable plans, accountable workstreams, and measurable outcomes across multiple teams.

Qualifications

• Bachelor’s degree in business, healthcare administration, pharmacy, public health, or a related field.
• At least 5 years of program or project management experience in a complex, cross-functional environment.
• Experience supporting healthcare, pharmacy, PBM, payer, health technology, or another regulated environment is strongly preferred.
• Ability to translate evolving strategy into practical execution plans and drive business outcomes.
• Strong planning, risk/issue management, governance, and stakeholder communication skills.
• Experience designing clear program dashboards and reporting for senior leaders.

Responsibilities

• Partner with Pharmacy Strategy to understand program design, outcomes, requirements, stakeholders, risks, and dependencies.
• Lead structured handoffs from strategy into execution with defined scope, milestones, and ownership.
• Own program management after handoff including planning, workstreams, readiness, launch, and post-launch oversight.
• Coordinate cross-functional work across Pharmacy Enablement, Network, Product, Technology, Analytics, Legal, Finance, Marketing, and other teams.
• Establish governance practices, logs, RAID tracking, escalation paths, cadence, and executive status reporting.
• Create visibility into program health with dashboards, concise updates, and risk/decision reporting.
• Identify delivery risks, resource constraints, dependencies, and corrective options.
• Build launch-readiness and operational-readiness plans before go-live.
• Collaborate with Analytics to operationalize KPIs, reporting cadences, and thresholds.
• Develop reusable tools, templates, playbooks, and documentation standards for scalable programs.

Skills

Program management

Cross-functional leadership

Stakeholder communication

Governance

Analytics

Dashboards

Monday.com / Jira

Microsoft 365

Education

Bachelor’s degree in business or healthcare field

Tools

Monday.com

Jira

Microsoft 365

Job description

Why FMH
Every day, someone receives a life-changing diagnosis. Getting the right medication should be straightforward - but too often it isn’t.

Specialty medications move through a complex network of providers, health plans, pharmacies, and manufacturers. Administrative delays, disconnected systems, and limited visibility can slow treatment when time matters most.

Free Market Health exists to make that process work better.

Our technology connects stakeholders across the specialty pharmacy ecosystem, helping prescriptions reach the right pharmacy while improving visibility, reducing friction, and keeping treatment moving forward for the patients who depend on them. We focus on the most important stakeholder of all: the patient.

Y our impact

Free Market Health is seeking a Program Manager, Pharmacy Strategy & Execution to help bring pharmacy programs from strategy into successful execution. This role partners closely with the Pharmacy Strategy team during late-stage program development, then leads the structured handoff into implementation, launch, and ongoing oversight. The ideal candidate is an organized, collaborative program leader who can translate complex, evolving initiatives into clear plans, accountable workstreams, and measurable outcomes.

What You'll Do

• Partner with Pharmacy Strategy to understand program design, intended outcomes, operating requirements, success measures, stakeholders, risks, and dependencies.
• Lead structured handoffs from strategy into execution, ensuring scope, ownership, milestones, decisions, and deliverables are clearly defined before implementation begins.
• Own program management after handoff, including integrated planning, workstream coordination, implementation readiness, launch management, and post-launch oversight.
• Coordinate cross-functional work across teams such as Pharmacy Enablement, Network, Product, Technology, Analytics, Legal, Client Services, Finance, Marketing, and other business partners.
• Establish governance practices such as decision logs, dependency tracking, RAID management, escalation pathways, meeting cadences, and executive-level status reporting.
• Create visibility into program health through clear dashboards, concise updates, performance reporting, and proactive communication of risks, trends, and decisions needed.
• Identify delivery risks, resource constraints, unresolved dependencies, performance concerns, and ownership gaps; facilitate resolution and elevate with recommended options when needed.
• Build launch-readiness and operational-readiness plans to confirm workflows, reporting, stakeholder communications, onboarding needs, and ownership models are in place before go-live.
• Partner with Analytics and business owners to operationalize program KPIs, monitoring cadences, reporting requirements, and thresholds for identifying issues or improvement opportunities.
• Develop reusable tools, templates, playbooks, oversight frameworks, and documentation standards that improve consistency and scalability across pharmacy programs.

What We’re Looking For

• Bachelor’s degree in business, healthcare administration, pharmacy, public health, or a related field.
• At least 5 years of program or project management experience in a complex, cross-functional environment.
• Experience supporting healthcare, pharmacy, PBM, payer, health technology, or another regulated and operationally complex environment is strongly preferred.
• Strong ability to translate ambiguous or evolving strategy into practical execution plans while staying focused on business outcomes.
• Demonstrated experience with integrated planning, milestone management, dependency management, risk and issue management, change management, governance, and stakeholder communication.
• Ability to design clear reporting and dashboards that communicate program health, risks, performance trends, and decisions needed to both working teams and senior leaders.
• Excellent facilitation, written communication, and executive communication skills, with the ability to organize complex topics and drive accountability in a constructive way.
• Strong analytical and problem-solving skills, including the ability to interpret operational data, identify patterns or outliers, and turn insights into action.
• High level of organization, judgment, ownership, and follow-through, with the ability to manage multiple priorities and shifting timelines.
• Proficiency with program-management and collaboration tools such as Monday.com, Jira, Microsoft 365, or similar platforms.

Nice to Haves

• Advanced degree in healthcare, business, or a related field.
• PMP, Agile, Lean Six Sigma, change-management, or comparable certification.
• Experience with pharmacy program design, specialty pharmacy, pharmacy networks, payer or PBM contracting, pharmacy onboarding, or healthcare technology implementation.
• Experience standing up portfolio governance, reusable program-management frameworks, or post-launch monitoring processes in a growing organization.

Life at FMH

We’re building more than a company. We’re building a team of ambitious, curious people who are passionate about solving meaningful problems, growing their careers, and genuinely enjoying the journey together.

Based in Pittsburgh’s Strip District, FMH draws inspiration from the city we call home. Our value of Grit isn’t just a word on a wall. It’s a mindset inspired by the city around us: showing up, rolling up our sleeves, and finding a way forward no matter the challenge.

As FMH continues to grow, so do the opportunities for our people to leave their mark. Guided by our core values of Integrity, Adaptability, Grit, and Collaboration , we foster an environment where trust is earned, new ideas are welcomed, challenges are embraced, and success is shared. You will be surrounded by people who care deeply about the work they do and the people they do it with.

Together, we’re building something special, and we’re just getting started.

• Unlimited PTO
• 100% employer-paid individual medical, dental, and vision premiums
• Employer HSA contribution
• Paid parental leave
• 401(k) match
• Transportation and parking benefits
• Flexible, collaborative work environment

Benefit eligibility is based on employment status.

Build What’s Next With Us

Healthcare is evolving - and so are we.

Equal Opportunity Employer

Free Market Health is proud to be an Equal Opportunity Employer.

We believe that a diverse and inclusive workplace makes us better teammates and problem solvers and we encourage all qualified individuals to apply. Employment decisions are based on business needs, qualifications, and merit.

FMH is also committed to providing reasonable accommodations throughout the hiring process. If you require assistance or accommodation due to a disability, we will work with you to meet your needs.