Program Manager - Performance & Budgets

AVANGRID SERVICE COMPANY; Portland (ME); On-site; USD 96,000 - 145,000; Full time

Benefits offered by this job

Competitive benefits

Bonus up to 16%

401(k) match

Health, dental, vision

Tuition reimbursement

Career development

Job summary

AVANGRID SERVICE COMPANY is seeking a Program Manager for Performance & Budgets in Portland, ME (or Augusta) to lead transformation projects across Electric, Gas, and Operations units. You’ll shape strategy, guarantee project delivery, and advise senior leaders on methodologies to meet the company’s long-term outlook.

The role requires 8+ years of experience, strong SAP/Office skills, and a track record of cross-functional leadership.

Qualifications

• Bachelor’s degree in Business, HRIT, or related field.
• MBA preferred for advancement.
• At least 8 years in workforce management, finance, or related area.
• Working knowledge of utility industry regulation is a plus.
• Proficiency with SAP fundamentals and processes preferred.
• Proficiency in Microsoft Office Tools (Excel, Power BI, Word, PowerPoint).

Responsibilities

• Identify processes changes to improve operational and financial results.
• Plan, implement, control, and improve performance management and QA programs.
• Identify and guarantee implementation of efficiencies in processes and systems.
• Propose programs to drive cultural change and leadership buy-in.
• Coordinate with Directors and VP on initiatives and delivery.
• Communicate initiatives to leaders and impacted employees.
• Ensure initiatives deliver expected results in business areas.
• Improve field operations through optimized processes and structures.

Skills

Analytical

Problem solving

Communication

Multitasking

Interpersonal skills

Senior leadership communication

Education

Bachelor's degree in Business/related field

MBA preferred

Tools

SAP

Power BI

Excel

PowerPoint

Word

Job description

Program Manager - Performance & Budgets Location: Portland or Augusta, ME; Orange, CT, Binghamton or Rochester, NY Reports to: Sr Mgr - Business Performance Work Type: Office The salary range for this position is based on experience level ranging from $96,000 to $145,000 plus up to 16% bonus

What We Offer:

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses 12%
• 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career advancement pathways

Job Summary:

The Program Manager, Performance & Budgets will be responsible for defining the strategy and guaranteeing implementation of projects and initiatives that will transform Avangrid’s networks business into a leading company in the energy distribution segment. The Program Manager will lead the delivery of strategic transformation projects, advise other Directors on the most appropriate methodology and work closely with vice presidents and Presidents to shape and guarantee projects delivery. Program Manager, Performance & Budgets will work across the networks business units, such as Electric and Gas, Operations and Projects, General services, Processes and Technology, and Planning and Regulation. This role will be responsible for guaranteeing all actions needed to accomplish and exceed company’s long term outlook plan.

Key Responsibilities:

• Identify processes changes opportunities to improve operational and financial results at Avangrid Networks.
• Plan, implement, control, and improve performance management, processes review programs and quality assurance, ensuring adherence to the parameters of national and international standards and market requirements, within the policies defined by the company.
• Identify and guarantee implementation of efficiencies in processes, systems and tasks, promoting awareness of the people and sectors directly involved, seeking their engagement in finding solutions and implementing corrective actions.
• Elaborate, propose, disseminate, and articulate programs that encourage people to improve processes and implement efficiencies, to enable company’s cultural change and guarantee buy-in from leadership and managers onto the Transformation Plan and its initiatives.
• Propose implementation of each initiative to Director – Financial & Operations Management and to the Regulatory and Business Planning VP.
• Guarantee that every initiative will be communicated properly to leaders and impacted employees.
• Guarantee implementation of every initiative identified and that expected results are delivered by the impacted business areas.
• Guarantee efficiency on field operations through the optimization of processes, management structure, methodology and others.
• Develop and execute short-, medium- and long-term strategies to improve operational efficiency, team productivity and execution quality;
• Develop and execute strategies to guarantee adequate balance between demand and available resources, guaranteeing the accomplishment of expected rates of return from the business,
• Develop studies and analysis of alternatives and operational scenarios to support the decision making process; develop and manage operational model evolution roadmap and distribution network improvement in collaboration with other areas of the organization;
• Integrate the activities, processes, projects, and actions of the Operations business area related to service planning;
• Coordinate discussions of Financial & Operational Management goals and propose scenarios for operational performance;
• Coordinate the recommendations for grid enhancement and guarantee that initiatives are implemented;
• Lead initiatives to ensure process and procedure compliance with regulatory, quality, safety, and sustainability standards / certifications
• Promote the development of leadership and employees to guarantee their awareness and focus on current corporate strategy, expected results and business sustainability as well as on business expectations;
• Share professional knowledge in a structured way, promoting formal training guided by Human Resources or informal improvement actions.

Requirements:

• Bachelor’s degree in Business, Human resources Information Technology, or related field.
• Master/MBA degree preferred.
• At least 8 years of experience in workforce management, finance, or a related area.
• Working knowledge of utility industry regulation.
• Proficiency with SAP fundamentals and processes preferred.
• Proficiency in Microsoft Office Tools (Excel, Power Point, Word, Power BI).

Skills/Abilities:

• Analytical and problem-solving skills.
• Ability to convey complex issues and/or solutions to staff and business unit management and employees.
• Ability to work independently, manage multiple priorities and tight deadlines.
• Strong ability to prioritize work and maintain good judgement in a rapidly changing environment.
• Strong interpersonal and communication skills; able to communicate and collaborate effectively and regularly with colleagues at all levels within the organization.
• Ability to articulate with senior leaders (vice-presidents, directors, etc.).

Company: AVANGRID SERVICE COMPANY Mobility Information

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date: September-12-2026

We are one of the main energy companies in the world, a leader in renewables, which champions the energy transition towards a low-emissions economy. We supply energy to nearly 100 million people in dozens of countries and develops its renewable, network and commercial activities in Europe (Spain, the United Kingdom, Portugal, France, Germany, Italy and Greece), the United States, Brazil and Australia and maintains markets such as Japan and Poland, among others, as growth platforms.