Program Manager - Performance & Budgets

United Illuminating; Orange (CT); On-site; USD 116,000 - 145,000; Full time

Benefits offered by this job

12% 401(k) match

Health, dental, and vision insurance

Tuition reimbursement

Professional development and career-op

Job summary

The United Illuminating Company is seeking a Workforce Planning Program Manager to lead cross-functional forecasting and resource management. You will consolidate analyses, manage reporting, and partner with HR and senior leaders to address talent gaps and alignment with financial goals.

Ideal candidates bring 8+ years in workforce management or finance, SAP proficiency, and strong Excel/Power BI skills, with a Bachelor’s degree and MBA preferred.

Qualifications

• Bachelor’s degree in a related field is required.
• Master/MBA degree preferred.
• 8+ years of experience in workforce management, finance, or a related area.
• Proficiency with SAP fundamentals and processes preferred.
• Proficiency with Microsoft Office Tools (Excel, PowerPoint, Word, Power BI).

Responsibilities

• Oversee Networks Operations headcount and external resources, including budget/REV/monthly reporting.
• Monitor promotions and org changes vs budget and analyze financial impact.
• Develop and enhance metrics to track performance; provide ad-hoc analyses.
• Collaborate with HR Partners on workforce plans.
• Ensure comprehensive business cases aligned with regulatory, operational, and financial needs.
• Lead contractor recruitment operations and data governance; coordinate with stakeholders.
• Build long-term workforce plans aligned with company growth and rate case dynamics.

Skills

Analytical

Problem-solving

Communication

Independent work

Prioritization

Stakeholder communication

Education

Bachelor’s degree

Master/MBA preferred

Tools

SAP

Microsoft Office

Power BI

Job description

Location: Orange, CT

Reports to: Manager - Workforce Planning & Resource Management

Work Type: Office

The salary range for this position is based on experience level ranging from $116,000 to $145,000 plus up to 16% bonus

What We Offer

• Competitive benefits and growth opportunities
• Generous performance-based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career advancement pathways

For more information please visit: Benefits - Avangrid

Job Summary

Workforce Planning Program Manager works cross functionally to solicit, consolidate, analyze, and develop Networks Operations internal and external resource forecast. Manage and produce reporting to ensure Networks Operations achieves headcount and personnel including overtime and capitalized labor financial targets. Monitor and track cross functional arrangements required to address emerging needs and close talent gaps. Candidate must also possess strong negotiation skills and ability to collaborate.

Job Duties

• Control, direct, and oversee Networks Operations headcount and external resources activity. Including preparation and management of budget/REV/monthly reporting. Monitor variance root cause identifies plan for course correction and escalates information as needed.
• Control promotions and organizational changes vs budget/REV and analyze financial impact to ensure alignment with financial targets.
• Develop, manage, and enhance metrics to track Networks Operations performance. Identify trends, produce ad-hoc analysis as needed, and proactively engage with functional senior management to support greater enterprise value creation.
• Works collaboratively with HR Business Partners in developing workforce plans.
• Evaluate, recommend, and approve incremental internal labor required of current functions or internalization of activities that become core.
• Establish the necessary process of position approval, changes, roles & responsibilities within workforce management.
• Reconciliation and integration effort of existing and new partial resource plans in order to build comprehensive business cases aligned with regulatory, operational, and quality requirements as well as financial LTO needs.
• Build Long Term Plan for Workforce, aligned with Rate Case, Union Agreement, company growth, productivity, and efficiency.
• Guarantee that every initiative/budget/review will be communicated properly to leaders and impacted employees.
• Control, direct, and oversee Networks Overtime and Capitalized Labor. Including preparation and management of budget/REV/monthly reporting. Monitor variance root cause identifies plan for course correction and escalates information as needed.
• Develop and apply Avangrid processes and procedures related to steps required for the contractor’s hiring process and contractors’ compliance.
• Control contractors’ promotions and organizational changes vs baseline and analyze financial impact to ensure alignment with financial targets.
• Establish the necessary process of contractors’ approval, changes, roles & responsibilities within workforce management.
• Work with Contract Management for current and future needs in the Embedded Contractors Frameworks that we support.
• Supervise and continuously improve contractor recruitment operations, gatekeeper approval workflows, contractor systems and data governance, and cross functional stakeholder engagement to ensure efficiency, compliance, and business alignment.
• Resolve any agency, SME or business issues providing support as needed.
• Engage with different stakeholders: Agencies, Hiring Managers, SMEs, IT, HR, Advanced Planning, etc.
• Identify processes efficiencies and automations.
• Assist in organizing and maintaining databases or utilizing existing systems.
• Assure that information regarding status of contractors and positions is documented, including history.

Requirements

• Bachelor’s degree in Business, Human resources Information Technology, or related field.
• Master/MBA degree preferred.
• At least 8 years of experience in workforce management, finance, or a related area.
• Working knowledge of utility industry regulation.
• Proficiency with SAP fundamentals and processes preferred.
• Proficiency in Microsoft Office Tools (Excel, Power Point, Word, Power BI).

Skills/Abilities

• Analytical and problem-solving skills.
• Ability to convey complex issues and/or solutions to staff and business unit management and employees.
• Ability to work independently, manage multiple priorities and tight deadlines.
• Strong ability to prioritize work and maintain good judgement in a rapidly changing environment.
• Strong interpersonal and communication skills; able to communicate and collaborate effectively and regularly with colleagues at all levels within the organization.
• Ability to articulate with senior leaders (vice-presidents, directors, etc.).

Company

THE UNITED ILLUMINATING COMPANY

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date

August-24-2026