Program Manager, Participant Support & Case Management

Goddard Riverside Community Center; New York (NY); Hybrid; USD 71,000 - 80,000; Full time

Job summary

Goddard Riverside Community Center seeks a founding Manager of Participant Support for the Advance and Earn Program at the Isaacs Center in New York, NY. The role focuses on participant engagement, retention, and resource referrals to support education and employment goals for young adults.

Qualified candidates will be LMSW or LMHC with at least three years in social services, and experience in case management, workforce development, and community collaborations.

Qualifications

• Licensed Master Social Worker (LMSW) or Licensed Mental Health Counselor (LMHC).
• At least three years of successful experience in social services, youth development, or a related field.

Responsibilities

• Manage the performance and development of Case Managers.
• Provide supervision, guidance, and support to ensure effective case management.
• Review case notes, treatment plans, and participant progress for quality and compliance.

Skills

Case Management

Relationship Building

Service Coordination

Time Management

Communication

Collaboration/Teamwork

Writing Proficiency

Education

LMSW or LMHC

Tools

Salesforce

DYCD Connect

Microsoft Office (Word/Excel/Outlook)

Job description

Goddard Riverside Community Center seeks a founding Manager of Participant Support for the Advance and Earn Program at the Isaacs Center in New York, NY. The role focuses on participant engagement, retention, and resource referrals to support education and employment goals for young adults.

Qualified candidates will be LMSW or LMHC with at least three years in social services, and experience in case management, workforce development, and community collaborations.