Program Manager - Outreach

FrontLine Service; Cleveland (OH); On-site; USD 62,000 - 74,000; Full time

Job summary

FrontLine Service in Cleveland, OH is seeking a proactive leader to oversee Outreach Programs, including PATH, providing engagement, assessment, referral, and supportive services to individuals experiencing homelessness with behavioral health needs.

The role supervises outreach teams, drives client contact and facilitates connection to community services across shelters, meal programs, drop-in centers, and other sites.

Qualifications

• Bachelor's degree in social work, counseling, or a related field, plus at least two years of supervisory experience in a behavioral health setting.
• LSW or LPC credential required.

Responsibilities

• Plan, develop, implement, supervise, and evaluate Outreach Programs (including PATH).
• Engage individuals in shelters, churches, meal programs, and other community settings.
• Supervise outreach teams and initiate client contact for integration into community services.

Skills

Supervisory experience

Education

Bachelor's degree in social work or related field

Job description

Job Details

Job Location: Main Office - Cleveland, OH 44114

Responsible for the planning, development, implementation, supervision, and evaluation of Outreach Programs (including PATH) that provide engagement, assessment, referral, and supportive services to individuals experiencing homelessness who may have mental health disorders, substance use disorders, physical disabilities, or co-occurring conditions. Supervises and works with the outreach teams by emphasizing and initiating client contact for integration into community services. Engages individuals in locations frequently accessed by individuals experiencing homelessness, including shelters, churches, meal programs, drop-in centers, parks, encampments, abandoned buildings, and other community settings.

This is an exempt, non-union position. The hours of work are Monday - Friday, 8:00am to 4:30pm.

Pay rate: $62,000 to $74,000 depending on degree and license

Qualifications

REQUIRED: Bachelor's degree in social work, counseling, or a related field, plus at least two years of supervisory experience in a behavioral health setting. Required professional credential: LSW, LPC.