Program Manager /Operations Manager (Aviation)

Innovative Consulting & Management Services, LLC; Jacksonville (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid holidays

Paid leave

Job summary

Innovative Consulting & Management Services (ICMS) seeks a Program Manager / Operations Manager (Aviation) to lead an aviation maintenance contract on site in Jacksonville, FL. You will oversee contract performance, quality, safety, and coordination with government authorities.

Requires 8+ years in military aviation maintenance management, a relevant bachelor's degree, and a Secret clearance. Exempt, full‑time onsite role; pre‑employment screening applies. ICMS is an Equal Opportunity Employer.

Qualifications

• Bachelor’s degree in a relevant discipline is desired (Aviation Management, Business Admin, Engineering, Logistics).
• Minimum of 8 years’ experience in military aviation maintenance management.
• Experience managing government service contracts (cost, schedule, quality, staffing, performance).
• Experience supervising, hiring, training, scheduling, and managing personnel.
• Knowledge of military aircraft maintenance organizations under COMNAVAIRFORINST 4790.2D.
• Experience in safety, documentation, hazmat, training/certifications, scheduling and production control.
• Understanding of depot maintenance operations for aircraft/components.
• Excellent written and verbal communication skills.

Responsibilities

• Serve as primary interface with government program authorities on technical and program issues.
• Oversee execution of contract requirements and resources.
• Manage acquisition and employment of program/project resources.
• Act as on-site general manager for the contractor.
• Ensure procedures meet ISO 9001, AS 9100, and ISO 14001 standards.
• Handle investigations and reports for quality defects.
• Manage employee schedules, overtime, leave, and coverage.
• Notify COR within sixty minutes of absences; bi-weekly reports.
• Monitor for fraud, waste, and abuse and escalate as needed.
• Attend meetings with COR/PCO and report to HR/management.
• Ensure client satisfaction through timely reporting and corrective actions.

Skills

Program management

Aviation maintenance

Government contracts

Leadership

Communication

Safety compliance

Contract management

Navy/COMNAVAIRFOR

Education

Bachelor’s degree in Aviation Management or related field

Job description

Program Manager /Operations Manager (Aviation)

Innovative Consulting & Management Services (ICMS) is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer technical professional services to Federal and State Governments, and Commercial clients.

ICMS is a Small Business and Certified HUBZone employer. We deliver value to our clients by combining deep industry knowledge with strong functional capabilities. Our focus is to manage cost-effective programs while at the same time mitigating risk and improving results. Our success is about teamwork, a coordinated effort from all disciplines, from clients to consultants and most important, it’s about delivering on our commitments.

ICMS is looking for an experienced Program Manager /Operations Manager (Aviation) who will act as the overall lead, manager, and administrator for an aviation maintenance contract. Program Manager /Operations Manager (Aviation) is responsible for the overall execution of all performance expectations, acceptable quality levels, safety, and technical requirements under the contract.

Duties and Responsibilities:

• Serve as the primary interface and point of contact with government program authorities on technical and program/project issues;
• Oversee execution of the contract requirements;
• Manage acquisition and employment of program/project resources;
• Serve as the on-site general manager for the contractor;
• Ensure employees use procedures that comply with the ISO 9001, AS 9100, and ISO 14001 quality, aerospace, and environmental standards in performance of its duties;
• Perform all management actions associated with employees to include investigations and reports arising from any quality defect notices issued against contractor employees;
• Manage employee work schedules, shifts, overtime demands, leave and other time off, ensuring adequate support for all technical work performance;
• Inform the COR within sixty minutes of employee absence and must report all planned absences bi-weekly through email.
• Be familiar with the US Navy (USN) policies and procedures governing fraud, waste, and abuse and must monitor contractor employee activities for such actions or behaviors and take necessary actions to prevent or correct such occurrences. The Operations Manager must notify the COR immediately upon observance of behavior constituting fraud, waste, or abuse by contractors or government employees.
• Attend meetings as scheduled by the COR or PCO;
• Enforce professional and safety regulations while communicating all internal personnel issues directly to HR and management staff;
• Ensure client satisfaction by providing timely, accurate reporting of events and solutions. Develop strategies for soliciting feedback, analyzing inputs and strategies for corrective action or performance recognition.

Required Qualifications:

• Bachelor’s degree is desired in applicable disciplines, such as Aviation Management, Business Administration, Engineering, Logistics, or a related field.
• Have a minimum of 8 years’ experience in the field of military aviation maintenance management;
• Demonstrated experience managing government service contracts, including cost, schedule, quality, staffing, and performance requirements.
• Experienced in supervising, hiring, firing, training, planning, scheduling, controlling projects and managing personnel.
• Demonstrate knowledge and working experience in military aircraft maintenance organizations governed under COMNAVAIRFORINST 4790.2D.
• Be experienced in all aspects of safety, documentation, HAZMAT, training/licenses/certifications, scheduling, production control and management;
• Have functional knowledge of industrial operations and processes inherent to aircraft and component overhaul, repair and/or manufacturing at a depot maintenance level.
• Excellent written and verbal communication skills

Additional Qualifying Factors:

• As a condition of employment, it will be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results.

Security Clearance:

Secret clearance is required by the contract. It is mandatory that all Contractor personnel working onsite at federal facilities meet federal government security clearance standards.

• Medical, Dental & Vision Insurance 100% covered for employee
• Life and Accidental AD&D Insurance
• 11 Paid Government Holidays
• Generous sick and vacation leave

Job Type: Exempt, Full Time Onsite Position (Telecommute will not be considered for this position)

*This is a contingent hire position based upon the award of contract.

ICMS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, age, sex, national origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.