Program Manager, Operations - Career Management Center

SLAC; Palo Alto (CA); On-site; USD 95,000 - 115,000; Full time

Job summary

Stanford Graduate School of Business invites applications for a Program Manager, Operations within the Career Management Center. The role represents the CMC to internal and external stakeholders and administers departmental activities.

The position encompasses supervising inbound communications, coordinating alumni coaching, managing front desk duties, and processing employer listings, with emphasis on accuracy, budget adherence, and policy compliance.

Responsibilities

• Monitor, evaluate, resolve, and route inbound communications from alumni, employers, students, and stakeholders.
• Manage scheduling requests for alumni coaching and MBA career advisor appointments.
• Be present at the CMC front desk during core hours (Mon–Fri, 9am–3pm) to greet students.
• Evaluate and approve/decline new employer requests and postings on the internal jobs platform.
• Review student career outcomes for accuracy and alignment with reporting rubrics.
• Prepare staff expense reports and oversee other financial transactions per university policy.
• Maintain and update the department website with current resources and policies.
• Coordinate scheduling, meetings, events, and related vendor services within budget.
• Support general admin tasks: drafting documents, printing name tags, creating handouts.
• Evaluate department processes and recommend improvements.
• Use AI prudently and in line with university policies.
• Demonstrate critical thinking and sound judgment across responsibilities.

Job description

Stanford Graduate School of Business invites applications for a Program Manager, Operations within the Career Management Center. The role represents the CMC to internal and external stakeholders and administers departmental activities.

The position encompasses supervising inbound communications, coordinating alumni coaching, managing front desk duties, and processing employer listings, with emphasis on accuracy, budget adherence, and policy compliance.