Program Manager- Olsen House

BHcare; Whitneyville (CT); On-site; USD 85,000 - 110,000; Full time

Job summary

BHcare is seeking a Program Manager for Olsen House (Women’s Residential SUD Program) in CT. This 40-hour onsite role requires a Master's in behavioral health, CT licensure, and 5+ years in substance use treatment with residential experience.

Leadership experience and the ability to supervise clinical staff are essential. The position emphasizes trauma-informed, person-centered care, ASAM 3.5 alignment, and collaboration with interdisciplinary teams to support female-identifying adults in

Qualifications

• Master's degree in a behavioral health field; CT license required
• Active CT clinical license or eligibility to practice in CT
• 5+ years in substance use treatment, including residential settings
• 2+ years in leadership or supervisory roles
• BFOQ exception; identify as female per Title VII requirements

Responsibilities

• Lead daily operations of a women’s residential SUD treatment program.
• Ensure delivery of trauma-informed, person-centered, evidence-based care.
• Oversee programming, engagement, and compliance with ASAM standards.
• Supervise and mentor clinical staff, peer specialists, and residential team members.
• Lead hiring, onboarding, training, and ongoing staff development.
• Collaborate with interdisciplinary teams to deliver coordinated care.
• Provide clinical support and coverage for assessments, groups, and crisis intervention.

Skills

Leadership

Clinical supervision

Regulatory compliance

ASAM 3.5 knowledge

Interdisciplinary collaboration

Education

Master's degree in behavioral health

Job description

Job Details

Job Location: 1795 Whitney Avenue, Hamden, CT 06517 - Hamden, CT 06517

Position Type: Full Time

Education Level: Graduate Degree

Program Manager - Olsen House (Women's Residential SUD Program)

BHcare is developing a new Clinically Managed High-Intensity Residential Substance Use Disorder treatment program (ASAM 3.5) in the Greater New Haven area. This program will provide a highly structured, trauma-informed, and person-centered setting for female-identifying adults with moderate to severe substance use disorders, including those with co-occurring mental health conditions. The program is designed to support individuals in reducing substance use, building sustainable recovery skills, and enhancing overall health and functioning.

This is a 40-hour-per-week onsite position with a schedule of Tuesday 12:00 p.m. to 8:00 p.m. and Wednesday through Saturday 8:00 a.m. to 4:00 p.m.

As an Onsite Essential Staff position, the incumbent is required to report to work during inclement weather and other emergency situations, as business needs require.

Candidates must reside in Connecticut to be eligible for this position.

What You'll Do

Program Leadership & Operations

• Lead daily operations of a women's residential SUD treatment program
• Ensure delivery of trauma-informed, person-centered, evidence-based care
• Oversee programming, engagement, and compliance with ASAM standards

Clinical Leadership & Staff Development

• Supervise and mentor clinical staff, peer specialists, and residential team members
• Lead hiring, onboarding, training, and ongoing staff development
• Facilitate team meetings and provide individual and group supervision

Compliance & Quality Assurance

• Ensure adherence to ASAM criteria, regulatory standards, and payer requirements
• Monitor documentation quality and program performance
• Prepare for and participate in audits and accreditation reviews

Collaboration & Direct Support

• Partner with interdisciplinary teams to deliver coordinated care
• Provide clinical support and coverage when needed (assessments, groups, crisis intervention)
• Build relationships with families, community partners, and referral sources

What You Bring

• Master's degree in a behavioral health field (MSW preferred)
• Due to special needs of the population served, this position is a "Bona Fide Occupational Qualification (BFOQ)" exception under Title VII of the Civil Rights Act of 1964. You must identify as female.
• Active, independent clinical license in Connecticut
• 5+ years in substance use treatment, including residential experience
• 2+ years of leadership or supervisory experience
• Knowledge of ASAM 3.5 level of care (preferred)
• Strong communication, leadership, and organizational skills
• Valid driver's license and ability to transport clients as needed

Why Work at BHcare?

• Mission-Driven Work: Make a meaningful impact by supporting individuals, families, and communities through behavioral health and recovery services
• Collaborative Culture: Join a supportive, team-oriented environment where your voice and contributions matter
• Growth Opportunities: Access ongoing training, professional development, and opportunities for career advancement
• Values-Based Organization: Work for an organization guided by quality, respect, integrity, innovation, and recovery
• Community Impact: Be part of a team dedicated to creating healthier, stronger communities

We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.