Program Manager- Olsen House

BHcare Inc.; Whitneyville (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

BHcare Inc. in Connecticut is seeking a Program Manager for Olsen House, a Women’s Residential SUD program. You will lead daily operations, ensure trauma-informed, person-centered, evidence-based care, and oversee ASAM-aligned programming.

Responsibilities include supervising clinical staff, leading hiring and ongoing staff development, maintaining regulatory compliance, and building collaborations with families and community partners to support recovery outcomes.

Qualifications

• Master’s degree in a behavioral health field (MSW preferred).
• Active CT clinical license required.

Responsibilities

• Lead daily operations of the women’s residential SUD program and ensure trauma-informed, person-centered care.
• Supervise and mentor clinical staff, peer specialists, and residential team members; lead hiring and staff development.

Skills

Leadership

Communication

Organizational skills

ASAM knowledge

Education

Master’s degree in behavioral health

CT clinical license

Job description

Program Manager – Olsen House (Women’s Residential SUD Program)BHcare is developing a new Clinically Managed High-Intensity Residential Substance Use Disorder treatment program (ASAM 3.5) in the Greater New Haven area. This program will provide a highly structured, trauma-informed, and person-centered setting for female-identifying adults with moderate to severe substance use disorders, including those with co-occurring mental health conditions. The program is designed to support individuals in reducing substance use, building sustainable recovery skills, and enhancing overall health and functioning.This is a 40-hour-per-week onsite position with a schedule of Tuesday 12:00 p.m. to 8:00 p.m. and Wednesday through Saturday 8:00 a.m. to 4:00 p.m.As an Onsite Essential Staff position, the incumbent is required to report to work during inclement weather and other emergency situations, as business needs require.Candidates must reside in Connecticut to be eligible for this position.What You’ll Do:Program Leadership & OperationsLead daily operations of a women’s residential SUD treatment programEnsure delivery of trauma-informed, person-centered, evidence-based careOversee programming, engagement, and compliance with ASAM standardsClinical Leadership & Staff DevelopmentSupervise and mentor clinical staff, peer specialists, and residential team membersLead hiring, onboarding, training, and ongoing staff developmentFacilitate team meetings and provide individual and group supervisionCompliance & Quality AssuranceEnsure adherence to ASAM criteria, regulatory standards, and payer requirementsMonitor documentation quality and program performancePrepare for and participate in audits and accreditation reviewsCollaboration & Direct SupportPartner with interdisciplinary teams to deliver coordinated careProvide clinical support and coverage when needed (assessments, groups, crisis intervention)Build relationships with families, community partners, and referral sourcesWhat You Bring:Master’s degree in a behavioral health field (MSW preferred)Due to special needs of the population served, this position is a “Bona Fide Occupational Qualification (BFOQ)” exception under Title VII of the Civil Rights Act of 1964. You must identify as female.Active, independent clinical license in Connecticut5+ years in substance use treatment, including residential experience2+ years of leadership or supervisory experienceKnowledge of ASAM 3.5 level of care (preferred)Strong communication, leadership, and organizational skillsValid driver’s license and ability to transport clients as neededWhy Work at BHcare?Mission-Driven Work: Make a meaningful impact by supporting individuals, families, and communities through behavioral health and recovery servicesCollaborative Culture: Join a supportive, team-oriented environment where your voice and contributions matterGrowth Opportunities: Access ongoing training, professional development, and opportunities for career advancementValues-Based Organization: Work for an organization guided by quality, respect, integrity, innovation, and recoveryCommunity Impact: Be part of a team dedicated to creating healthier, stronger communitiesWe are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.