Program Manager of Academic and Business Affairs

asu; Tempe (AZ); On-site; USD 66,000 - 70,000; Full time

Job summary

Arizona State University in Tempe seeks an Administrative Support Manager 1 to coordinate HR, administrative, financial, supervisory, and operational functions for the School of Music, Dance and Theatre, ensuring smooth daily operations.

The role serves as a key liaison with the Herberger Institute and central university offices, supporting faculty, staff, and student workers by managing complex personnel, financial, and administrative processes with accuracy and discretion.

Qualifications

• Bachelor's degree and three years of experience in the relevant area, or an equivalent combination of experience and training.
• Experience with university HR policies, employment practices, and personnel documentation.
• Experience managing complex HR processes in higher education.

Responsibilities

• Coordinate HR-related transactions and maintain personnel documentation.
• Manage academic personnel actions including tenure reviews and sabbatical coordination.
• Oversee recruitment, hiring, onboarding and session faculty staffing.
• Supervise staff and student workers, provide training and performance evaluations.
• Support financial operations including payroll, purchasing, and budget monitoring.
• Develop and implement policies and procedures; ensure compliance with university policies.

Skills

Strong communication skills

Supervisory experience

Experience with HR processes in higher

Education

Bachelor's degree

Tools

Workday HCM

PeopleSoft

Adobe Creative Suite

Canvas

Interfolio

Notion

Microsoft Office Suite

Job description

Job Profile

Administrative Support Manager 1

Job Family

Administrative Support

Time Type

Full time

Minimum Qualifications

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description

Under general direction, coordinates and manages human resources, administrative, financial, supervisory, and operational functions for the School of Music, Dance and Theatre. Serves as a key liaison between the school, the Herberger Institute for Design and the Arts, and central university offices. Provides support to faculty, staff, student workers, and academic leadership by managing complex personnel, financial, and administrative processes.

Position Salary Range

$66,000 - $70,000 annually

Essential Duties

• Human Resources Administration: Serving as the primary resource for HR-related issues and inquiries: Processing HR-related transactions, monitoring employee required training, maintaining personnel documentation, ensuring compliance with university policies and procedures
• Academic Personnel Actions: Serving as the primary resource for Academic Personnel Actions: Managing promotion and tenure reviews, managing probationary reviews,coordinating sabbatical requests., coordinating multi-year reviews, processing administrative appointments, coordinating annual reviews, managing resignations and retirements
• Recruitment, Hiring, and Onboarding: Serving as the primary resource for Recruitment and Hiring: Managing faculty and staff search processes, coordinating session faculty hiring, coordinating summer appointments, facilitating hiring for faculty associates, teaching assistants, and student workers, supporting staff promotion requests, managing documentation for employee hires, maintaining and implementing school onboarding procedures
• Supervision and Staff Management: Serving as supervisor for business office staff and student workers: Supervising, training, and evaluating assigned staff, managing activities, monitoring work in progress and upon completion, reviewing job performance in relation to unit, department, and university goals, implementing corrective action as needed
• Financial Operations and Business Office Support: Supporting financial operations of the Business Office: Reconciling accounts and payroll, processing and approving financial transactions in workday, managing PCards, authorizing purchases, preparing periodic and annual financial reports, preparing budget requests
• Systems, Tools, and Documentation: Creating development of systems, tools and policies: Managing e-sign systems for the school, including AdobeSign, creating, updating, and distributing process and user guides, assessing unit operational functions, developing and implementing policies, procedures and objectives, recommending and monitoring compliance with department policies and procedures, initiating and preparing administrative reports and documents
• Communication and Collaboration: Communicating with department and university administrators: Serving as liaison with the Herberger Institute for Design and the Arts, collaborating across academic, HR, finance, and administrative units, resolving or assisting with the resolution of sensitive issues, establishing and maintaining effective working relationships

Desired Qualifications

• Six years of supervisory experience
• Strong communication skills
• Experience managing complex HR processes in higher education or a similarly complex organization
• Experience with faculty and staff recruitment, appointments, reviews, promotions, tenure, leaves, separations, and personnel actions
• Knowledge of university HR policies, employment practices, compliance requirements, hiring, onboarding, and personnel documentation
• Experience with ASU HR and financial systems, preferably: Workday HCM
• PeopleSoft
• Adobe Creative Suite
• Canvas
• Interfolio
• Notion web content management
• Microsoft Office Suite
• Experience managing multiple faculty and staff searches and appointments
• Experience with financial administration, including:
• Account and payroll reconciliation
• Purchasing
• Payment processing
• PCard administration
• Budget monitoring
• Financial reporting
• Strong organizational skills
• Ability to manage high-volume, confidential, detailed, and time-sensitive work
• Ability to meet deadlines with accuracy
• Ability to collaborate across organizational units
• Ability to serve as a liaison between academic units and central university offices
• Experience working in a fast-paced environment with changing priorities
• Knowledge of human resource administration principles and procedures
• Commitment to exemplary customer service
• Engagement with the performing arts