Program Manager, Marketing Operations & Production

Netflix Global, LLC; Los Angeles (CA); Presencial; USD 170.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health plans

Mental health support

401(k) with employer match

Stock options

Disability programs

Health Savings Account

Flexible spending

Family-forming benefits

Paid time off

Descripción de la vacante

Netflix is seeking a Program Manager for Marketing & Communications in Los Angeles to lead cross-functional initiatives and streamline workflows across worldwide MarComms teams.

You will own end-to-end project management of feature rollouts, develop training and communications, monitor adoption, and brief leadership on impacts. A strong background in change management and cross-functional programs is required.

Formación

• 7+ years of project and/or program management experience, leading large-scale, cross-functional initiatives.
• Strong understanding of product-development workflow, user-acceptance testing, and workflow documentation.
• Excellent communication skills and proven ability to socialize, explain, and “sell” new strategies, practices, and workflows.
• Experience with techniques and tools that drive process efficiency and continuous improvement.
• Demonstrated ability to multitask, manage simultaneous projects, and operate effectively in ambiguous environments.
• Problem-solving mindset with the capacity to think quickly and act decisively.

Responsabilidades

• Partner with product teams to identify tooling and workflow improvements worldwide.
• Strategize and execute change-management plans with global stakeholders to roll out new products or processes.
• Activate and lead change across matrixed organizations.
• Coordinate with MarComms, product, engineering, and customer-success teams to roll out new capabilities.
• Own end-to-end project management of feature and program rollouts, including implementation plans, training, and leadership briefings.
• Advocate for MarComms needs and secure adoption of technology and workflows across stakeholders.
• Develop an engagement model rooted in best practices, workflows, and feedback.
• Identify risks and mitigations to projects with proactive plans.

Descripción del empleo

Program Manager – Marketing & Communications

Key Responsibilities

• Partner with product teams to identify opportunities for tooling and workflow improvements that streamline and simplify complex MarComms workflows worldwide.
• Strategize and execute change‑management plans, coordinating with global stakeholders to ensure successful rollouts of new products or operational processes, reduce friction, craft communications, and produce guidance and best‑practice documentation.
• Activate and lead change across complex, matrixed organizations.
• Coordinate with MarComms, product, engineering, and customer‑success teams to roll out new operational capabilities and technologies.
• Own end‑to‑end project management of feature and program rollouts, creating implementation plans, training and communication strategies, monitoring adoption, surfacing gaps, and briefing leadership on potential impacts.
• Advocate for MarComms needs and secure adoption of technology and workflows across stakeholders.
• Facilitate communications and drive alignment on technology programs, roadmaps, and priorities; develop and execute an engagement model rooted in best practices, workflows, and feedback.
• Identify risks and misalignments to projects and mitigate them by developing proactive plans.

Qualifications

• 7+ years of project and/or program management experience, leading large‑scale, cross‑functional initiatives.
• Strong understanding of product‑development workflow, user‑acceptance testing, and workflow documentation.
• Excellent communication skills and proven ability to socialize, explain, and “sell” new strategies, practices, and workflows.
• Experience with techniques and tools that drive process efficiency and continuous improvement.
• Demonstrated ability to multitask, manage simultaneous projects, and operate effectively in ambiguous environments.
• Problem‑solving mindset with the capacity to think quickly and act decisively.

Compensation

The annual salary range for this role is $170,000–$360,000. Compensation is structured as salary only; employees choose annually the mix of salary versus stock options, guided by market indicators and individual qualifications.

Benefits

Netflix offers comprehensive benefits, including health plans, mental health support, a 401(k) retirement plan with employer match, a stock‑option program, disability programs, health savings accounts, flexible spending accounts, family‑forming benefits, and life/serious‑injury benefits. Paid time off, flexible time off, and additional leave programs are also available.

Equal Opportunity Statement

Netflix is an equal‑opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. We celebrate diversity and strive for an inclusive hiring experience.