Program Manager, Legal Operations

Omnicell; Phoenix (AZ); On-site; USD 58,000 - 100,000; Full time

Benefits offered by this job

Medical, dental & vision

Wellness programs

Retirement with matching

Paid time off

Job summary

Omnicell is seeking a collaborative and organized professional to optimize and transform legal operations. You will partner with Legal and cross-functional teams to map processes, document procedures, and implement improvements that standardize workflows.

In this remote role, you will drive projects from concept to delivery, track milestones, and manage stakeholder communications while exploring AI and automation solutions to boost productivity and impact.

Qualifications

• 2-4 years of experience in Legal Operations, Project Coordination, Program Management, Business Operations, Consulting, or a related field.
• Experience supporting process improvement, workflow documentation, operating procedure development, or implementation activities.
• Experience coordinating project activities, tracking milestones, managing action items, and preparing stakeholder communications.
• Ability to assist with workflow improvements, process mapping, standards documentation, and adoption support.
• Strong organizational skills with the ability to manage multiple priorities and support concurrent initiatives.

Responsibilities

• Lead high-impact initiatives that improve how legal services are delivered.
• Help evaluate and implement AI and automation capabilities that drive measurable impact.
• Build scalable processes, operating models, and solutions that support organizational growth.
• Work in a collaborative remote environment where innovation, continuous improvement, and stakeholder partnership are highly valued.

Skills

Legal Operations

Project Coordination

Program Management

Business Operations

Consulting

Tools

Legal tech platforms

Contract lifecycle systems

Workflow automation tools

Knowledge management solutions

Job description

What Kind of Teammate Are We Looking For?

We are looking for a collaborative, organized problem solver who can bring structure to complex work and help improve legal operations.

Process & Improvement Oriented

You identify opportunities to simplify and standardize legal workflows, document processes, and support practical improvements.

Strategic & Collaborative

You build strong partnerships, understand business needs, gather requirements, and help align stakeholders around shared goals.

Program & Change Leader

You coordinate project work, track milestones and action items, and support clear communications through implementation.

In a Typical Week, You Might Work On...

Process Improvement & Transformation

Support initiatives that simplify, standardize, and improve legal workflows.

Document operating procedures, workflow standards, and process improvements.

Maintain guidance materials and workflow references for consistent execution.

Program Management & Cross-Functional Leadership

Coordinate project activities, timelines, milestones, and stakeholder communications.

Partner with Legal and cross-functional teams to track action items, share updates, and keep work on schedule.

Technology, Automation & Change Management

Identify and support technology, AI, and automation solutions that improve productivity.

Support change management through communications, training, and adoption planning.

Minimum Requirements

• 2-4 years of experience in Legal Operations, Project Coordination, Program Management, Business Operations, Consulting, or a related field.
• Experience supporting process improvement, workflow documentation, operating procedure development, or implementation activities.
• Experience coordinating project activities, tracking milestones, managing action items, and preparing stakeholder communications.
• Ability to assist with workflow improvements, process mapping, standards documentation, and adoption support.
• Strong organizational skills with the ability to manage multiple priorities and support concurrent initiatives.

Core Skills & Competencies

• Excellent interpersonal, communication, and facilitation skills with the ability to influence stakeholders across all levels of the organization.
• Proven ability to work effectively in fast-paced, evolving, and ambiguous environments.
• Strong analytical and problem-solving capabilities with a focus on measurable outcomes.

Preferred Qualifications

• Experience supporting an in-house legal department or legal operations function.
• Experience with legal technology platforms, contract lifecycle management systems, workflow automation tools, or knowledge management solutions.
• Certification in Project Management, Agile, Lean, Six Sigma, or Design Thinking.

Why Join Omnicell?

This is an opportunity to help shape the future of Legal operations by driving meaningful transformation through process improvement, technology innovation, and operational excellence.

This Team Member Will

• Lead high-impact initiatives that improve how legal services are delivered
• Help evaluate and implement AI and automation capabilities that drive measurable impact
• Build scalable processes, operating models, and solutions that support organizational growth
• Work in a collaborative remote environment where innovation, continuous improvement, and stakeholder partnership are highly valued

Base Compensation: $58,138.00 to $100,000.00

(Actual compensation is subject to variation due to such factors as location, education, experience, and skillset. We offer a comprehensive benefits package, including medical, dental and vision plans covering eligible US employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and paid time off.)