Program Manager, Leadership Development. 12 Month Contract.

Socket.dev; Durham (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Duke Corporate Education seeks a Program Manager to support leadership development programs for global clients from our Durham, NC office. This is a 12‑month fixed‑term contract role, requiring full‑time, in‑office presence and travel to support program delivery.

You will coordinate end‑to‑end delivery with clients, faculty, and internal teams, overseeing scheduling, logistics, materials, invoicing, and contracting while ensuring high‑quality delivery in both in‑person and virtual formats.

Qualifications

• Bachelor's degree and at least three years in a client-facing role.
• Experience in professional education or leadership development preferred.
• Familiarity with learning platforms is a plus.

Responsibilities

• Support end-to-end execution of leadership development programs, including planning and materials coordination.
• Coordinate program design meetings, logistics, and communications with clients and internal teams.
• Manage on-site venue, travel, and delivery support for in-person programs.
• Coordinate virtual program delivery, including session setup and attendance tracking.
• Build relationships with clients and stakeholders and identify delivery risks early.
• Track expenses and assist with invoicing and contract administration.
• Maintain program delivery documents and templates.
• Identify follow-on opportunities during delivery and share insights.

Skills

Coordination

Stakeholder management

Project delivery

Education

Bachelor's degree

Tools

Learning management systems

Job description

Duke Corporate Education is seeking a Program Manager to support the delivery of leadership development programs for global clients, based in our Durham, NC office. This is a 12‑month fixed‑term contract role, created to provide additional delivery capacity in response to client demand.

The Program Manager plays a key role in coordinating and executing leadership development programs for large, multinational organizations. Working closely with clients, faculty, and internal delivery teams, the role focuses on ensuring programs are planned, managed, and delivered to a consistently high standard across both in‑person and virtual formats.

This is a hands‑on delivery role requiring strong coordination skills, attention to detail, and the ability to work effectively with globally distributed teams. The role requires full‑time, in‑office presence in Durham, NC and includes travel to support program delivery.

Key Responsibilities

Program Delivery and Coordination

• Support the end‑to‑end execution of leadership development programs, including project plans, schedules, invoicing, contracting, and materials coordination
• Track delivery milestones and dependencies to ensure programs are delivered on time and to plan
• Coordinate program design meetings, logistics, and communications with clients and internal teams

On‑Site Program Support

• Manage venue, hotel, and classroom logistics for in‑person programs
• Coordinate on‑site materials and provide day‑to‑day delivery support during live programs

Virtual Program Support

• Coordinate virtual program delivery logistics, including session setup, participant communications, and attendance tracking
• Liaise with internal teams on learning materials, graphics, and module support

Client and Stakeholder Support

• Build effective working relationships with clients, faculty, and internal stakeholders
• Develop a working understanding of client objectives and program context
• Identify delivery risks early and elevate issues appropriately to ensure smooth delivery

Budgeting and Administration

• Track program expenses and materials to support accurate cost tracking and reconciliation
• Support accurate billing, invoicing, and contract administration

Evaluation and Continuous Improvement

• Review participant feedback and evaluation data
• Prepare summary reports and contribute to internal debriefs and continuous improvement discussions

Knowledge and Process Management

• Maintain and update program delivery documentation, templates, and internal knowledge resources

Business Development Support

• Identify potential follow‑on opportunities during program delivery
• Share delivery insights and best practices with colleagues across the business

Bachelor’s degree with at least three years’ experience in a client‑facing role

• Experience supporting professional education, leadership development, or learning programs preferred
• Exposure to learning management systems or digital learning platforms is an advantage

Demonstrated project or program coordination experience

• Ability to manage timelines, schedules, dependencies, and multiple workstreams simultaneously
• Comfortable tracking expenses and delivery milestones
• Project management certification or formal training is desirable but not required

Experience working in a structured, delivery‑focused environment

• Familiarity with operating in fast‑paced, deadline‑driven settings
• Strong attention to detail and follow‑through

Experience working with global or cross‑functional teams

• Able to coordinate across time zones and work effectively with colleagues in different geographies

Strong stakeholder and communication skills

• Confident working with clients, faculty, and internal teams
• Clear, professional written and verbal communication

Strong organizational and teamwork skills

• Able to prioritise workload, manage competing demands, and support team delivery goals