Program Manager: Lead DSP Team for Meaningful Living

Mains'l-Services,-Inc; Big Lake (MN); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Paid training

Education assistance

401(k) matching

Health, dental, and vision insurance

Life Insurance & HSA options

Generous PTO and sick time

Job summary

Mains’l Services in Big Lake, MN is seeking a compassionate Program Manager to lead a team of Direct Support Professionals and support individuals with disabilities to live meaningful, self-directed lives.

You will guide care teams, collaborate with families and stakeholders, and ensure compliant, high-quality service delivery. The role emphasizes leadership, training, and resource management in a mission-driven organization.

Qualifications

• Bachelor’s degree or higher in human services, education, or health with relevant care experience.
• Associate degree in related field with 2+ years of direct care experience.
• Diploma from an accredited institution with 3+ years of direct care experience.
• 50 hours of relevant training plus 4+ years of direct care experience.

Responsibilities

• Lead and support a team of Direct Support Professionals delivering person-centered care in hourly and 24-hour living services.
• Build individualized annual support plans reflecting each person’s goals, preferences, and strengths.
• Train, coach, schedule, and develop your team to ensure high-quality service delivery.
• Communicate and collaborate with case managers, guardians, and other professionals.
• Ensure licensing, health, and safety standards compliance.
• Manage resources and meet budgetary goals.

Skills

Team leadership

Communication

People-oriented

Budgeting

Education

Bachelor’s degree in human services/health/education

Associate degree in related field

Diploma in related field

50 hours of relevant training

Job description

Mains’l Services in Big Lake, MN is seeking a compassionate Program Manager to lead a team of Direct Support Professionals and support individuals with disabilities to live meaningful, self-directed lives.

You will guide care teams, collaborate with families and stakeholders, and ensure compliant, high-quality service delivery. The role emphasizes leadership, training, and resource management in a mission-driven organization.