Designated Coordinator/Program Manager

Mainsl Services Inc; Big Lake (MN); On-site; USD 53,000 - 69,000; Full time

Benefits offered by this job

Paid training and onboarding

Education assistance

401(k) + matching

Health, dental, and vision insurance

Life Insurance & HSA

Generous PTO and sick time

Job summary

Mains’l Services in Big Lake, MN is seeking a Program Manager to lead a team of Direct Support Professionals, coordinating person-centered care in both hourly and 24-hour supported living settings.

The role requires a bachelor’s or higher in a related field with care experience, strong leadership, and the ability to collaborate with families and case managers. Offering full-time hours and competitive benefits.

Qualifications

• Bachelor’s degree in human services, education, or health plus 1 year direct care experience supporting persons with disabilities or seniors.
• Associate degree plus 2 years direct care experience; or Diploma plus 3 years of related experience.
• 50 hours of relevant training plus 4 years direct care experience.

Responsibilities

• Lead and support a team of DSPs delivering person-centered care in hourly and 24-hour supported living services.
• Build individualized annual support plans reflecting each person’s goals, preferences, and strengths.
• Train, coach, schedule, and develop your team to ensure high-quality service delivery.

Skills

People management

Team leadership

Communication

Commitment to care

Problem solving

Budgeting

Education

Bachelor’s degree in human services/education/health

Associate degree in related field

Diploma in related field

Training/certifications in care

Job description

Ready to lead a 245D program where your leadership truly makes an impact? AtMains’l Services, we believe in changing the world—one person at a time. As aProgram Manager, you will do more than manage a team—you’ll support people with disabilities in living meaningful, self-directed lives in their homes and communities.

We’re seeking a compassionate and experienced leader who is ready to guide a team ofDirect Support Professionals(DSPs), foster strong relationships with individuals receiving services, and collaborate with families and stakeholders to ensure exceptional care. Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.

Position: Full-Time Program Manager

Location: Big Lake, MN

Salary: Starting $53,310.40 annually

What You’ll Do:

• Lead and support a team of DSPs delivering person-centered care in both hourly and 24-hour supported living services.
• Build individualized annual support plans that reflect each person’s goals, preferences, and strengths.
• Train, coach, schedule, and develop your team to ensure high-quality service delivery.
• Communicate and collaborate with case managers, guardians, and other professionals.
• Ensure compliance with licensing, health, and safety standards.
• Manage resources responsibly and meet budgetary goals.

What You’ll Need:

1. Bachelor’s degree in human services, education, or health + 1 year direct care experience supporting persons with disabilities or individuals age 65 and older.
2. Associate degree in related field + 2 years direct care experience supporting persons with disabilities or individuals age 65 and older.
3. Diploma from an accredited institution in a related field + 3 years direct care experience supporting persons with disabilities or individuals age 65 and older.
4. 50 hours of relevant training + 4 years direct care experience supporting persons with disabilities or individuals age 65 and older.

Also Required:

• 1-2 years of managerexperience preferred
• 18 years of age or older
• Valid MN driver's license & reliable transportation with insurance
• Ability to pass a DHS background check

Benefits Include

• Paid training and onboarding
• Education assistance (up to 2,000 a year)
• 401(k) + matching
• Health, dental, and vision insurance
• Life Insurance & HSA options
• Generous PTO and sick time

Why Mains’l?

• Purpose-Driven Work: Help people live meaningful, self-directed lives
• Supportive Leadership Culture: We invest in your growth through training and mentorship
• Career Growth: Opportunities to advance within a stable, mission-driven organization
• Work-Life Balance: Competitive benefits and time off to support your well-being

Join a Culture That Cares

Our team is built on respect, inclusion, and encouragement. You’ll be surrounded by people who believe in your potential—and the potential of everyone we support.