Program Manager, JCC Maccabi

Jewish Community Center Works; City of Niagara Falls (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid holidays and vacation

Leave benefits (sick, family, medical,

Transit pre-tax deductions

Job summary

JCC Association in New York, NY, seeks a Program Manager for the JCC Maccabi program. You will provide high-level administrative, operational, and programmatic support, coordinating trainings, mentorships, and collaborations across host communities.

Ideal candidates are organized, people-facing professionals with strong written skills, capable of managing multiple projects in a fast-paced environment while maintaining professionalism and integrity.

Qualifications

• Fluent in English with excellent oral and written communication.
• Excellent interpersonal and communication skills, with great attention to detail.
• Flexible, detail-oriented, and organized, with the ability to manage multiple fast-paced projects.
• Ability to travel up to 15-20 percent of the time.
• Independent and collaborative; able to work in a team environment.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience with CRMs/databases, survey software, and basic website design tools.
• College graduate; two or more years of professional experience.
• Nonprofit/JCC Maccabi involvement a plus; unrestricted U.S. work authorization.

Responsibilities

• Support delegations with trainings and resources.
• Coordinate DH mentor/mentee program.
• Design, manage, and deliver DH and coach trainings and webinars.
• Assist in developing partnerships and collaborations.
• Develop curriculum for Teen International Leadership Board.
• Develop and deliver program surveys and evaluation strategies.
• Support cross-functional collaboration within JCC Association departments.
• Oversee logistics for registration, travel, uniforms and sport-specific roles.
• Provide on-the-ground support during JCC Maccabi events.
• Communicate with host communities, delegation heads, coaches, parents and staff to ensure a positive experience.

Skills

Fluent English

Oral and written communication

Interpersonal skills

Attention to detail

Organization

Teamwork

Entrepreneurial mindset

Problem solving

Education

College graduate

Tools

Microsoft Office

CRM systems

Survey software

Website design tools

Job description

Program Manager, JCC Maccabi
JCC Association
520 8th Ave
#1204
New York, NY 10018

Position: Program Manager, JCC Maccabi

Team: JCC Maccabi

Reports to: Program Director, JCC Maccabi

Summary

JCC Maccabi(r) is a signature program of the JCC Movement. Established in 1982, the JCC Maccabi(r) Games have brought together more than 150,000 teens and more than 500,000 host families, volunteers, and spectators for one-week annual Olympic-style events in host communities throughout North America. The program connects teens, JCCs, and communities from across North America and around the world to explore their Jewish identities, develop lasting memories, friendships, and connections, and make a difference in the Jewish world of today and of the future.

JCC Association of North America seeks an enthusiastic and dynamic professional to serve as Program Manager on the JCC Maccabi team. Reporting to the Program Director, this full-time position provides high-level administrative, operational, programmatic, and organizational support to the JCC Maccabi program.

Successful candidates are dedicated and competent professionals with strong verbal and written skills; are highly organized, detail-oriented, hard-working, and capable of tackling multiple projects at a time; and are comfortable in customer- and stakeholder-facing roles in addition to enjoying "back-end" support, digital, and data management work. They work well independently but also thrive as committed members of a team in a fast-paced, dynamic environment, while maintaining a high level of professionalism and integrity.

Essential Duties and Responsibilities

Program Support

Support the JCC Maccabi program in ensuring strong, well-resourced delegations and progress toward participation goals, including delivering high-quality training and support for Delegation Heads and coaches, and helping build a positive, well-organized experience for every JCC Maccabi delegation.

Responsibilities include:

• Serve as a Delegation Head (DH) liaison, providing DHs across the field with monthly trainings and resources to support successful athlete recruitment and delegation management for the JCC Maccabi Games.
• Assist in designing, managing, and delivering DH and coach trainings, webinars, and supporting resources to help ensure the success of each JCC Maccabi delegation.
• Coordinate the Delegation Head Mentor/Mentee Program, connecting first- and second-year DHs with veteran DHs to guide them through recruitment and preparation for the JCC Maccabi Games.
• Support the Program Director in developing and stewarding organizational collaborations and partnerships.
• Under the direction of the Program Director, work to develop new programmatic initiatives (e.g., Jr. Maccabi, alumni engagement, year-round teen programming, and partnerships).
• Develop and implement curriculum for the JCC Maccabi Teen International Leadership Board, made up of teenage JCC Maccabi athletes and alumni, to build leadership abilities, gather input on shaping the JCC Maccabi program, and develop skills in team collaboration, communication, and relationship building.
• Develop and deliver program surveys and support evaluation strategy and implementation.
• Assist in cross-functional collaboration within JCC Association departments (e.g., program departments, marketing, finance, CRM implementation).
• With support from the Program Director, build a continental delegation (the J-Team) when needed by recruiting or re-engaging athletes, coaches, and volunteers, and play a lead role in all associated operational and programmatic efforts, including overseeing and managing logistics related to registration, travel, uniforms and swag, and sport-specific positions.

Administrative and Operational Support

• Develop resources for the JCC Resource Center and Delegation Toolkit.
• Support the process of DH and coach training.
• Work with the Program Director to cultivate new strategies for efficient administration and program support.
• Manage program merchandising, including research, pricing, ordering, inventorying, and shipping program supplies.
• Assist with other duties as assigned.
• Provide on-the-ground support during the week(s) of JCC Maccabi to host communities, DHs, and the JCC Maccabi staff team.
• Interact and communicate with the host community, delegation heads and coaches, JCC Association team, parents, coaches, and athletes to help ensure a safe and positive experience for all participants.
• Oversee the smooth running of the J-Team when needed

At the Games

• Provide on-the-ground support during the week(s) of JCC Maccabi to host communities, DHs, and the JCC Maccabi staff team.
• Interact and communicate with the host community, delegation heads and coaches, JCC Association team, parents, coaches, and athletes to help ensure a safe and positive experience for all participants.
• Oversee the smooth running of the J-Team when needed

Travel

• Some travel anticipated throughout the year for site visits, Spring DH Meeting, and other JCC Association related events and gatherings as assigned.
• Travel to the host community for the week(s) of JCC Maccabi each summer (see "At the Games" above).
• Some periodic travel to New York headquarters (if a remote employee).

Compensation and Benefits

JCC Association offers a competitive salary and benefits package, including:

• Salary Range: $65,000-$75,000 annual
• Medical, dental, and vision insurance
• Eight paid legal holidays and up to 13 paid Jewish holidays. In addition, the office closes early on the eve of three Jewish holidays.
• Paid vacation
• Sick leave, family leave, medical leave, jury duty leave, and bereavement leave
• Pre-tax salary deductions for transit
• Short- and long-term disability
• Life and accidental death and dismemberment insurance, and supplemental life insurance

Minimum Qualifications:

Qualifications and Experience

Required

• Fluent in English, with excellent oral and written communication skills
• Excellent interpersonal and communication skills, with great attention to detail
• Flexible, detail-oriented, and organized, with the ability to manage multiple fast-paced projects simultaneously
• Ability to work independently as well as collaboratively as part of a team
• Strong proficiency in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint
• Experience with CRMs/databases, survey software, social media platforms, and basic website design tools
• Ability to travel up to 15-20 percent of the time
• Entrepreneurial spirit -- a "make it happen" attitude and approach
• High degree of maturity, adaptability, and initiative
• Sports-minded and service-focused, with a demonstrated passion for the mission
• College graduate
• Two or more years of professional experience
• Involvement with nonprofits and/or the North American Jewish community; experience with JCC Maccabi and/or JCCs is a plus
• Unrestricted authorization to work in the U.S. without holding a visa or requiring sponsorship is required.

Preferred

• College graduate
• Two or more years of professional experience
• Involvement with nonprofits and/or the North American Jewish community; experience with JCC Maccabi and/or JCCs is a plus

Additional Information

• Unrestricted authorization to work in the U.S. without holding a visa or requiring sponsorship is required.

$65,000 - $75,000

Agency Information

JCC Association of North America, through its three Centers of Excellence--Peoplehood, Talent Development, and Innovation and Impact--leads the JCC Movement, the largest and most inclusive platform for Jewish life in the United States and Canada, which includes nearly 150 Jewish Community Centers and JCC Camps and JWB Jewish Chaplains Council(r). Collectively, the JCC Movement engages more than 1.5 million people each week-- in person and online. With leadership and support of JCC Association, the JCC Movement strengthens Jewish community, advances vibrant Jewish life, and delivers intentional, measurable impact, locally, continent-wide, and wherever Jewish life is lived. Learn more at JCCA.org or on LinkedIn, Facebook and Instagram.

JCC Association is proud to be an equal opportunity employer, and we are committed to treating people with compassion and respect. All qualified applicants will be considered for employment without regard to age, race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, marital status, pregnancy, disability, mental disorder, familial status, veteran status, genetic information, or any other protected characteristic as established by law.