Program Manager IV - Access Improvement Manager

ccf; Cleveland (OH); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Cleveland Clinic Health System is seeking a Program Manager IV to oversee the implementation and maintenance of an assigned area at the Main Campus in Cleveland. The role focuses on improving access, efficiency, and alignment with organizational goals while coordinating across departments and external partners.

The ideal candidate will lead multiple projects, mentor staff, and ensure adherence to HR policies and compliance.

Qualifications

• Bachelor’s Degree in Business Administration, Healthcare Administration or a related field and six years of related experience OR Master’s Degree and five years of related experience
• Knowledge of statistical and financial analysis, primary research and business plan development

Responsibilities

• Develop, maintain, manage and implement operational systems and activities.
• Serve as a liaison with all levels of Cleveland Clinic and the outside community.
• Manage multiple projects and priorities.
• Serve as a coach and mentor for other caregivers.
• Review and monitor adherence to Human Resources policies and corporate compliance procedures.

Skills

Statistical analysis

Financial analysis

Business planning

Project coordination

Liaison skills

Education

Bachelor’s Degree in Business Administration/Healthcare Administration or related field

Master’s Degree

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Program Manager IV - Access Improvement Manager

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Access Operations Support-Clinical and Operational Improvement

Job Code

T33035

Shift

Days

Schedule

8:00am-5:00pm

Job Details

**Candidates must reside near Cleveland, OH

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As Program Manager IV, you will oversee the implementation and maintenance of your assigned area, working diligently to ensure efficiency and alignment withgoalinitiatives.You will plan,developandmaintainvarioussystems and procedureswhile serving as a liaison between yourdepartment and outside communities.This position offers an excellent way toutilizeyour multitasking, financial, critical-thinkingand forward-thinking skills tosupport a dedicated and innovative team of fellow caregivers.

This is a hybrid role. A caregiver in this position works 8:00am to 5:00pm.

A caregiver who excels in this role will:

• Develop,maintain,manageand implement operational systems and activities.

• Serve as a liaison with all levels of Cleveland Clinic and the outside community.

• Manage multiple projects and priorities.

• Serve as a coach and mentor for other caregivers.

• Review andmonitoradherence to Human Resources policies and corporate compliance procedures.

Minimum qualifications for the ideal future caregiver include:

• Bachelor’sDegree inBusinessAdministration,HealthcareAdministration or a related field and six years of related experience ORMaster’sDegree and five years of related experience

• Knowledge of statistical and financial analysis, primaryresearchand business plan development

Preferred qualifications for the ideal future caregiver include:

• Healthcare experience

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.