Program Manager- In Home Support

Wabash Center, Inc. in; Crown Point (IN); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Leadership development

Flexible scheduling

Benefits package

Paid Time Off

Employer-paid life insurance

Employee Assistance Program

Job summary

The Family Supports Program Manager at Wabash Center, based in Crown Point, Indiana, will oversee in-home support services for individuals and families across Northwest Indiana. You will lead staff, ensure regulatory compliance, coordinate partnerships, and drive quality and family engagement in person-centered services.

Working primarily Monday–Friday 8:00 AM–4:00 PM with occasional evening meetings, you will influence program quality, staff development, and community collaboration while

Qualifications

• Experience leading Family Supports programs or similar disability services.
• Strong knowledge of regulatory requirements and documentation.
• Ability to mentor staff and foster collaboration.

Responsibilities

• Supervise and mentor Family Supports staff and program personnel.
• Oversee recruitment, onboarding, and staffing decisions.
• Conduct performance evaluations and professional development.
• Ensure compliance with BDDS/state regulations and agency policies.
• Build relationships with families, schools, providers, and community groups.

Skills

Leadership

Program management

Staff development

Regulatory compliance

Job description

Program Manager- In Home Support (Education)

Lead with purpose. Shape the future of disability services. Wabash Center began with a small group of families committed to creating better opportunities for children with disabilities. Today, we empower individuals with intellectual and developmental disabilities (IDD) to live meaningful, self-directed lives through person-centered supports and community partnerships. We are seeking an experienced Family Supports Program Manager based in Crown Point, Indiana, to oversee Family Supports programs serving individuals and families throughout Northwest Indiana (NWI). This leadership role focuses on program quality, regulatory compliance, staff development, family engagement, and community collaboration.

Compensation & Schedule

• Starting salary: $43,500
• Typical schedule: Monday-Friday, 8:00 AM 4:00 PM
• Flexibility required for occasional evening team meetings, Family Supports social groups, and community resource fairs
• Additional compensation available for approved billable hours worked beyond the standard schedule, when applicable

Key Responsibilities

Leadership

• Supervise, mentor, and support Family Supports staff and program personnel
• Participate in recruitment, hiring, onboarding, and staffing decisions
• Conduct performance evaluations, coaching, and professional development
• Foster a culture of accountability, collaboration, and continuous improvement

Quality Assurance & Compliance

• Ensure compliance with BDDS, state regulations, and agency policies
• Review documentation for quality, accuracy, and timeliness
• Monitor Individual Support Plans (ISPs) and person-centered service delivery
• Review incident reports and coordinate appropriate follow-up
• Conduct quality reviews, program audits, and site visits throughout Northwest Indiana

Operations

• Coordinate benefits and eligibility processes
• Approve payroll and monitor attendance records
• Review expense reporting and support operational efficiency

Family & Community Engagement

• Build strong relationships with individuals served, families, schools, providers, and community organizations
• Represent Wabash Center at community resource fairs and outreach eventsSupport Family Supports social groups and community engagement initiatives
• Participate in the leadership on-call rotation as assigned

What Wabash Center Offers

• Competitive starting salary of $43,500
• Additional compensation for approved billable services
• Leadership training and professional development
• Career advancement opportunities
• Flexible scheduling
• Comprehensive benefits package
• Paid Time Off
• Employer-paid life insurance
• Employee Assistance Program

Why This Role Matters

As the Family Supports Program Manager, you'll help ensure high-quality, compliant, person-centered services while strengthening families and expanding community connections across Northwest Indiana.