Program Manager III - KY-MEP Client Services

University of Louisville; Kentucky; On-site; USD 104,000 - 128,000; Full time

Job summary

The University of Louisville is seeking a Program Manager II for KY MEP Client Services to lead territorial efforts across Kentucky, developing and selling KY-MEP consulting and training services to manufacturers from small businesses to industry leaders. The KY-MEP office operates out of the JD Nichols Campus for Innovation and Entrepreneurship in Louisville.

Ideal candidates have a strong background in outreach, B2B sales, and program management with experience in manufacturing and CRM tools

Qualifications

• Bachelor's degree in a related field and eight (8) years of relevant experience or the equivalent combination of education and experience.
• Experience with a manufacturing-centric organization such as the Manufacturing Extension Partnership (MEP) or similar.
• Experience with Salesforce or similar CRM tool.

Responsibilities

• Proposal Writing: Uncover and eliminate non-value-added activities from operations, leveraging proven and innovative approaches to enhance results.
• Project Management: Organize tasks, delegate responsibilities, and follow up to ensure successful implementation of consulting and training programs.
• Evaluate data and information to develop optimal solutions for manufacturing challenges in growth, automation, workforce, and operations.
• Team Orientation: Collaborate by serving, leading, mentoring, and following others to advance KY-MEP processes, programs, and client outcomes.
• Build trust-based relationships with manufacturing clients, employees, colleagues, management, and vendors through effective communication.
• Outbound Sales and Support: Lead and track sales activities, coordinate student workers in marketing support, and collaborate cross-functionally with partners to achieve KY-MEP goals in manufacturer support and statewide impact.
• Collaborate cross-functionally with program leads, university departments, and external partners to support KY-MEP goals and initiatives.

Skills

Outreach sales (B2B)

Salesforce

CRM tools

Cross-functional collaboration

Travel (in-state)

Overnight travel

Education

Bachelor's degree in a related field

Tools

Salesforce

Job description

Remote Time Type:

Full time Worker Type:

Bachelor's degree in a related field and eight (8) years of relevant experience or the equivalent combination of education and experience. The Kentucky Manufacturing Extension Partnership (KY-MEP), a leading business consultancy dedicated to educating and empowering Kentucky manufacturers, is seeking an experienced Program Manager II - KY MEP Client Services to cover the state of Kentucky. This is a renewable grant-funded position supported by a 10-year award, currently in its fifth year. Continued employment is contingent upon the availability and renewal of grant funding.

This position is ideal for a seasoned transformational sales professional with strong manufacturing expertise, and responsible for leading territorial efforts to engage and serve Kentucky's manufacturing community—from small businesses to industry leaders—by developing and selling KY-MEP's comprehensive consulting and training services.

The KY-MEP office is based at the JD Nichols Campus for Innovation and Entrepreneurship in downtown Louisville.

• Proposal Writing: Uncover and eliminate non-value-added activities from operations, leveraging proven and innovative approaches to enhance results.
• Project Management: Organize tasks, delegate responsibilities, and follow up to ensure successful implementation of consulting and training programs.
• Evaluate data and information to develop optimal solutions for manufacturing challenges in growth, automation, workforce, and operations.
• Team Orientation: Collaborate by serving, leading, mentoring, and following others to advance KY-MEP processes, programs, and client outcomes.
• Build trust-based relationships with manufacturing clients, employees, colleagues, management, and vendors through effective communication.
• Work Ethic: Exhibit motivation, diligence, and persistence to complete tasks efficiently in support of KY-MEP's high-impact services.
• Ability to deliver quality programming while cultivating meaningful client trust and interactions.
• Outbound Sales and Support: Lead and track sales activities, coordinate student workers in marketing support, and collaborate cross-functionally with partners to achieve KY-MEP goals in manufacturer support and statewide impact.
• Collaborate cross-functionally with program leads, university departments, and external partners to support KY-MEP goals and initiatives.
• 3+ years’ experience as an outreach/direct sales representative in a B2B environment.
• ~ Demonstrated experience interacting with all levels of leaders within a manufacturing facility.
• ~ Experienced setting and managing Key Performance Indicators (KPI’s) for success
• ~ Extensive instate vehicle travel.
• ~ Ability to stay overnight as needed.
• ~ Experience with a manufacturing-centric organization such as the Manufacturing Extension Partnership (MEP) or similar.
• ~ Experience with Salesforce or similar CRM tool.
• ~ Experience working out of a remote office.
• ~ Working knowledge of marketing and outreach techniques and best practices.

Target Compensation Maximum: $115,989.00 Target Compensation Minimum: $The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 2315 South First Street Walk, Room 02C - Louisville, Kentucky 40292.

If you require assistance or accommodation with our online application process, please contact us by email at or by phone .