Program Manager III - Analytics/Information Solutions

Medical University of South Carolina; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

Medical University of South Carolina is seeking an Information Solutions Program Manager III to lead client-facing, consultative relations with executive leaders and stakeholders across complex clinical domains.

You will manage workflows, education, informatics, and implementation throughout the product lifecycle within Information Solutions, coordinating with IS teams and MUHA leadership for program success.

Qualifications

• Bachelor’s degree (BA/BS) and a minimum of 5 years of experience in health information systems, IT, project management, informatics, analytics, system education, business administration, or similar field
• Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization
• Excellent project management skills, with a track record of managing complex projects on time and on budget
• Experience developing training programs and resources to encourage the adoption of new systems and processes
• Ability to analyze data and present findings to senior management in a clear and concise manner
• Strong multitasking and time management skills
• Ability to work independently, taking initiative and driving projects forward
• EPIC experienced required

Responsibilities

• Facilitate organizational change across a complex, multi-site health system
• Identify project champions and determine key performance indicators
• Develop strategies to track and measure success
• Oversee governance, prioritization, risk management, and submission readiness across stakeholders
• Communicate effectively with stakeholders at all levels of the organization

Skills

Communication

Project management

Training & education

Data analysis

Stakeholder management

Independent work

EPIC experience

Education

Bachelor’s degree

Tools

Epic

Job description

Job Description Summary

The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client-facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions’ (IS) for US News and World report program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success.

The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager III will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, Program Manager III will be responsible for year‑round orchestrations governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels in the organization.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC002338 SYS - IS Business Analytics & Epic Analytics

Pay Rate Type

Salary

Pay Grade

Health-31

Scheduled Weekly Hours

40

Job Description

The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client-facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions’ (IS) for US News and World report program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle.

This position closely collaborates with all teams in IS and key stakeholders as needed for project success.

The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager III will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, Program Manager III will be responsible for year‑round orchestrations governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels in the organization.

Additional Job Description

Required Education/Skills/Work Experience:

• Bachelor’s degree (BA/BS) and a minimum of 5 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or similar field

• Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization

• Excellent project management skills, with a track record of managing complex projects on time and on budget

• Experience developing training programs and resources to encourage the adoption of new systems and processes

• Ability to analyze data and present findings to senior management in a clear and concise manner

• Strong multitasking and time management skills

• Ability to work independently, taking initiative and driving projects forward

• EPIC experienced required

Physical Requirements

• Mobility & Posture

• Standing: Continuous

• Sitting: Continuous

• Walking: Continuous

• Climbing stairs: Infrequent

• Working indoors: Continuous

• Working outdoors (temperature extremes): Infrequent

• Working from elevated areas: Frequent

• Working in confined/cramped spaces: Frequent

• Kneeling: Infrequent

• Bending at the waist: Continuous

• Twisting at the waist: Frequent

• Squatting: Frequent

• Manual Dexterity & Strength

• Pinching operations: Frequent

• Gross motor use (fingers/hands): Continuous

• Firm grasping (fingers/hands): Continuous

• Fine manipulation (fingers/hands): Continuous

• Reaching overhead: Frequent

• Reaching in all directions: Continuous

• Repetitive motion (hands/wrists/elbows/shoulders): Continuous

• Full use of both legs: Continuous

• Balance & coordination (lower extremities): Frequent

• Lifting & Force Requirements

• Lift/carry 50 lbs. unassisted: Infrequent

• Lift/lower 50 lbs. from floor to 36”: Infrequent

• Lift up to 25 lbs. overhead: Infrequent

• Exert up to 50 lbs. of force: Frequent

• Examples:

• Transfer 100 lb. non-ambulatory patient = 50 lbs. force

• Push 400 lb. patient in wheelchair on carpet = 20 lbs. force

• Push patient stretcher one-handed = 25 lbs. force

• Vision & Sensory

• Maintain corrected vision 20/40 (one or both eyes): Continuous

• Recognize objects (near/far): Continuous

• Color discrimination: Continuous

• Depth perception: Continuous

• Peripheral vision: Continuous

• Hearing acuity (with correction): Continuous

• Tactile sensory function: Continuous

• Gross motor with fine motor coordination: Continuous

• Selected Positions:

• Olfactory (smell) function: Continuous

• Respiratoruse qualification: Continuous

• Work Environment & Conditions

• Effective stress management: Continuous

• Rotating shifts: Frequent

• Overtime as required: Frequent

• Latex-safe environment: Continuous

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees