Program Manager III - Analytics/Information Solutions

musc; United States; On-site; USD 140,000 - 170,000; Full time

Job summary

Medical University Hospital Authority (MUHA) is looking for an Information Solutions Program Manager III to guide enterprise analytics initiatives, partnering with executives and clinical leaders. You will supervise workflow design, teach users, and oversee implementation across the product lifecycle within IS teams.

The role emphasizes change management, KPI development, governance, and cross-functional communication to ensure successful program outcomes across MUHA's complex health system.

Qualifications

• Bachelor's degree in a related field and at least 5 years of health IT or analytics experience.
• Strong communication and interpersonal skills, with ability to work with stakeholders at all levels.
• Excellent project management skills with a track record of delivering complex projects on time and on budget.
• Experience developing training programs and resources to drive adoption of new systems.

Responsibilities

• Lead organizational change across a multi-site health system.
• Coordinate governance, prioritization, risk management, and submission readiness.
• Collaborate with operational and clinical teams and executive stakeholders for project success.

Skills

Communication

Project management

Stakeholder collaboration

Health IT experience

EPIC experience

Education

Bachelor's degree (BA/BS)

5+ years experience

Tools

EPIC experience

Job description

Job Description Summary

The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client facing, consultative, business The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client-facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions' (IS) for US News and World report program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success.

The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager III will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, Program Manager III will be responsible for year‑round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC002338 SYS - IS Business Analytics & Epic Analytics

Pay Rate Type

Salary

Pay Grade

Health-31

Scheduled Weekly Hours

40

Work Shift

Job Description

The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client-facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions' (IS) for US News and World report program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success.

Additional Job Description

Required Education/Skills/Work Experience:

• Bachelor's degree (BA/BS) and a minimum of 5 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or similar field
• Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization
• Excellent project management skills, with a track record of managing complex projects on time and on budget
• Experience developing training programs and resources to encourage the adoption of new systems and processes
• Ability to analyze data and present findings to senior management in a clear and concise manner
• Strong multitasking and time management skills
• Ability to work independently, taking initiative and driving projects forward
• EPIC experienced required

Physical Requirements

Mobility & Posture

• Standing: Continuous
• Sitting: Continuous
• Walking: Continuous
• Climbing stairs: Infrequent
• Working indoors: Continuous
• Working outdoors (temperature extremes): Infrequent
• Working from elevated areas: Frequent
• Working in confined/cramped spaces: Frequent
• Kneeling: Infrequent
• Bending at the waist: Continuous
• Twisting at the waist: Frequent
• Squatting: Frequent

Manual Dexterity & Strength

• Pinching operations: Frequent
• Gross motor use (fingers/hands): Continuous
• Firm grasping (fingers/hands): Continuous
• Fine manipulation (fingers/hands): Continuous
• Reaching overhead: Frequent
• Reaching in all directions: Continuous
• Repetitive motion (hands/wrists/elbows/shoulders): Continuous
• Full use of both legs: Continuous
• Balance & coordination (lower extremities): Frequent
• Lifting & Force Requ