Program Manager III

Centene; Sacramento (CA); Remote; USD 86,000 - 155,000; Full time

Job summary

An established industry player is seeking a Program Manager III to enhance operational efficiency and service levels within their Contact Center Operations. This role involves leading multiple projects, utilizing strategic planning, and ensuring regulatory compliance. The ideal candidate will have a strong background in project management and a passion for improving healthcare services. With a flexible work environment that includes remote options, this position offers a competitive salary and comprehensive benefits package, making it an exciting opportunity for those looking to make a significant impact in the healthcare sector.

Benefits

Health Insurance

401K Plan

Tuition Reimbursement

Paid Time Off

Flexible Work Schedules

Qualifications

• 5+ years of project implementation and management experience.
• Experience in managed care or prescription benefit management preferred.

Responsibilities

• Identify opportunities to increase efficiency and improve service levels.
• Manage multiple projects through the full project life cycle.
• Lead cross-functional meetings to meet stakeholder expectations.

Skills

Project Management

Strategic Planning

Regulatory Compliance

Cross-Functional Team Leadership

Communication Skills

Education

Bachelor's Degree in Business Administration

Master's Degree (preferred)

Tools

Project Management Tools

Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Promote increased program efficiency, service levels, and value by capturing and monitoring performance, and then identifying opportunities for improvement and strategies to realize those opportunities. Plan, organize, monitor, oversee and lead multiple, concurrent resultant projects utilizing cross functional teams to deliver defined requirements and meet company strategic objectives. The Program Manager III will support Contact Center Operations within Healthnet.

***The Program Manager III is primarily remote with quarterly travel requirements. Candidates must reside within California to be considered for the position. ***

Responsibilities:

• Identify opportunities to increase efficiency, improve service levels and to ensure regulatory compliance through enhanced operations

• Develop strategies to realize improvement opportunities, and ensure organizational prioritization and resource alignment

• Manage multiple projects through full project life cycle process including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment and closure

• Utilize corporate and industry standard project management tools and techniques to effectively manage projects

• Maintain detailed project documentation as needed including action items, issues lists and risk mitigation plans

• Provide leadership and effectively communicate project status to all stakeholders, including executive summaries and presentations

• Negotiate with project stakeholders to identify and secure resources, resolve issues, and mitigate risks

• Lead cross-functional meetings with various functional areas to meet overall stakeholder expectations and company’s objectives

• Provide functional and technical knowledge regarding overall program requirements and operations

Education/Experience: Bachelor’s degree in Business Administration, Healthcare Administration, related field, or equivalent experience. Master’s degree preferred. 5+ years project implementation, product or program management experience. Managed care or prescription benefit management experience preferred. Pay Range: $86,000.00 - $154,700.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act