Program Manager III

Catholic Charities; Minneapolis (MN); On-site; USD 72,000 - 80,000; Full time

Job summary

Catholic Charities seeks a culturally responsive, trauma-informed Program Manager III to lead operations at the Endeavors residential site in Minneapolis. The role requires adaptive leadership to ensure high-quality services and compliance with standards, while coordinating across program areas.

The candidate will oversee multi-program activities, budgets, contracts, and fundraising efforts; participate in policy planning and staff development, ensuring services align with organizational goals

Qualifications

• Bachelor's degree in related field or 5 years of relevant experience.
• Current social work licensure (or eligibility), if required by program.
• Must have at least three (3) years of supervisory experience.
• Must have a valid driver’s license and proof of insurance.
• Ability to work with diverse and/or low-income populations, including those experiencing homelessness, unstable housing, and/or mental illness.

Responsibilities

• Ensures the program meets accreditation, licensing and best practice standards.
• Tracks data, prepares reports and statistical information as requested.
• Recruits, hires, coaches, reviews, supervises and terminates staff; builds a team of professionals.
• Collaborates with the Volunteer Coordinator to place volunteers and interns.
• Reviews and ensures data accuracy and timeliness for accountability and client outcomes.
• Develops and implements program vision and goals; engages community outreach to increase accessibility.

Skills

Program management

Supervisory leadership

Budgeting and contracting

Community outreach

Education

Bachelor's degree in related field

Social work licensure (or eligibility)

Job description

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you!

Program Manager III

Endeavors Residence - Minneapolis

The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.

As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways - preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.

WAGE RANGE: $72,000 - 80,000/annually

JOB SUMMARY: Catholic Charities is seeking a culturally responsive, trauma-informed, dynamic, and self-motivated Program Manager III to serve in a high-level, flexible leadership role. This position will provide program management support at our Endeavors residential site, with assignments based on organizational needs. T he ideal candidate is an adaptable leader who can maintain high-quality program operations, and provide consistent, effective leadership wherever assigned.

The Program Manager III is responsible for more than one program and/or manages a program with considerable complexity and/or larger numbers of staff; fundraising and funding proposals and contract compliance activities. They will provide input on policy and procedure changes, policy implementation, planning and development of new and existing program services, and budget preparation and management.

They are responsible for the delivery of client services within Catholic Charities standards, and legal and licensure requirements. They will participate in conferences, training, and in divisional and agency strategic planning process, as requested by the direct supervisor.

ESSENTIAL FUNCTIONS:

• Ensures the program meets accreditation, licensing and best practice standards.
• Ensures data tracking and compliance requirements are met. Prepares reports and statistical information as requested.
• In conjunction with HR, recruits, hires, coaches, reviews, supervises and terminates as necessary program staff members. Builds team of professional colleagues.
• Collaborates with the Volunteer Coordinator in the placement of volunteers and interns.
• Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.
• Works with direct supervisor to develop and implement program vision and goals.
• Connects with the community via outreach, and through additional methods, to ensure program information is accessible and available to the community.
• Works with supervisor and Development staff to monitor and/or negotiate contracts/grants as required.
• Develops and implements multiple and/or complex program strategies and goals.
• Responsible for ensuring the timely completion of program billing.
• Manages multiple program budgets, including revenue, expenses, and capital budgets.
• Manages multiple contracts for multiple programs.
• Develops outcome evaluation plan in conjunction with other agency stakeholders.
• Develops and maintains relationships with external contract managers.
• Other duties as assigned

MINIMUM QUALIFICATIONS/EXPERTISE:

• Bachelor's degree in related field or 5 years minimum of relevant experience.
• Post-secondary education preferred.
• Previous supervisory experience preferred.
• Must have a valid driver's license, and proof of insurance coverage.
• Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
• Current social work licensure (or eligibility), if required by program.
• Must have at least three (3) years of supervisory experience.

JOB CLASSIFICATION: Regular; Full-Time; Salaried; Exempt

PHYSICAL REQUIREMENTS

• CPR
  No
• Driving
  Yes
• Operating specialized machinery (additional assessment may be required)
  No
• Walking or standing > 2 hours/shift
  No
• Lifting up to 25lbs without assistance
  No
• Lifting up to 50lbs without assistance
  No
• Physically restraining clients
  No

Catholic Charities is an equal opportunity employer.

Job Description Updated: 9/11/2024.

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job .