Program Manager II — Peer Recovery & Care Coordination

Care New England; Providence, Northern (RI, KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

The Providence Center is seeking a Program Manager II to oversee daily operations of two or more teams delivering peer support and recovery services for individuals with substance use disorders and co-occurring mental health conditions.

You will lead staff, coordinate with clinical teams, manage budgets, ensure compliance and outcomes, and promote trauma-informed, recovery-oriented care while building partnerships with community providers.

Qualifications

• Bachelor’s degree preferred with strong supervisory experience.
• Minimum 3–5 years in a peer support setting; leadership experience valued.
• Minimum 5 years lived experience with substance use and/or mental health disorders.
• Experience in behavioral and/or mental health settings preferred.
• Must have valid driver's license and be insured.

Responsibilities

• Oversee daily team operations to ensure high-quality service delivery.
• Manage program budgets, staffing schedules, and resource allocation.
• Support staff hiring, onboarding, training and performance evaluations.
• Collaborate with HR on disciplinary actions and staff development.
• Coordinate with clinical teams to ensure comprehensive, recovery-oriented care.
• Monitor program outcomes and prepare reports for leadership and funders.
• Ensure compliance with regulations, policies, and accreditation standards.

Skills

Leadership

Team management

Budgeting

Data analysis

EMR documentation

Microsoft Office

Communication

Crisis intervention

Cultural competence

Travel within community

Education

Bachelor's degree

Certified Peer Recovery Specialist

Tools

Microsoft Excel

EMR systems

Office software

Job description

The Providence Center is seeking a Program Manager II to oversee daily operations of two or more teams delivering peer support and recovery services for individuals with substance use disorders and co-occurring mental health conditions.

You will lead staff, coordinate with clinical teams, manage budgets, ensure compliance and outcomes, and promote trauma-informed, recovery-oriented care while building partnerships with community providers.