Program Manager I, Transportation Engineering Systems

Amazon Inc.

Bellevue (WA)

On-site

USD 80,000 - 97,000

Full time

6 days ago

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Program Manager for the Transportation Engineering Systems (TESS) team to help design and optimize Amazon's transportation network. You will manage system configurations, track milestones, and lead cross-functional projects that move packages efficiently from fulfillment centers to customers’ doorsteps.

You will analyze package flows, troubleshoot issues, and build automation and reporting capabilities leveraging AI to enable data‑driven decisions while

Qualifications

Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field.
1+ years of program or project management experience.

Responsibilities

Manage system configuration changes across Amazon's proprietary transportation systems to support new and existing package flows.
Track program milestones and communicate status to business leaders and stakeholders.
Execute network design changes end-to-end, coordinating with business leaders and program teams to ensure timely delivery.
Dive deep into package flow data to troubleshoot system errors, identify root causes, and implement fixes.
Identify process improvement opportunities and build automation to reduce manual effort and increase accuracy.
Develop analytics and reporting capabilities leveraging AI to drive data-driven decision-making.
Proactively identify and mitigate risks in system configurations before they impact customers.
Document processes, standard operating procedures, and configuration playbooks for the team.
Contribute to additional doc writing such as QBR, MBR, and Lessons Learned.

Skills

Program management

Education

Bachelor's degree in supply chain, business, engineering, finance or related field

Tools

Excel

SQL

Job description

Description

Join the Transportation Engineering Systems (TESS) team where you'll directly influence how Amazon's transportation network operates at scale. As a Program Manager on the Transportation Engineering Systems (TESS) team, you will learn how Amazon's proprietary transportation systems make decisions to move packages from the fulfillment network to customers. You will manage system configuration changes that control those systems, working directly with business leaders and program teams to create new transportation flows and design configurations that execute at scale. In this role, you will execute network design changes, dive deep into package flows, troubleshoot system errors, identify process improvements, and build automation, analytics, and reporting capabilities leveraging AI. You will lead stakeholder meetings, manage projects, and contribute to doc writings for the team.

Key job responsibilities

Manage system configuration changes across Amazon's proprietary transportation systems to support new and existing package flows
Track program milestones and communicate status to business leaders and stakeholders
Execute network design changes end-to-end, coordinating with business leaders and program teams to ensure timely delivery
Dive deep into package flow data to troubleshoot system errors, identify root causes, and implement fixes
Identify process improvement opportunities and build automation to reduce manual effort and increase accuracy
Develop analytics and reporting capabilities leveraging AI to drive data-driven decision-making
Proactively identify and mitigate risks in system configurations before they impact customers
Document processes, standard operating procedures, and configuration playbooks for the team.
Contribute to additional doc writing such as QBR, MBR, and Lessons Learned.

A day in the life

Your daily execution responsibilities will come via an intake queue which generates work tickets assigned to you. There could be a variety of audit and reporting duties as well. You will review dashboards and metrics that track transportation network performance, identifying opportunities for optimization. Throughout the day, you'll attend or facilitate meetings with cross-functional teams-from operations managers to software engineers-ensuring alignment on priorities and removing roadblocks. You'll work autonomously to solve ambiguous problems, whether that's defining requirements for a new system feature or analyzing why a particular network configuration isn't performing as expected. Your work directly influences decisions about how Amazon moves packages from fulfillment centers to customers' doorsteps.

About The Team

The Transportation Engineering Systems (TESS) team sits at the critical intersection of Amazon's business operations and technical infrastructure. We're responsible for configuring and optimizing the transportation network that powers Amazon's logistics operations globally. Our team culture values data-driven decision-making, customer obsession, and innovative problem-solving. We work collaboratively across organizational boundaries, partnering with operations teams, software engineers, and business leaders to deliver solutions that scale. As part of TESS, you'll contribute to systems that impact millions of customer deliveries while working with talented professionals who are passionate about operational excellence.

Basic Qualifications

Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
1+ years of program or project management experience

Preferred Qualifications

Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Experience with SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Benefits

health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
paid time off
and parental leave.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Compensation