Program Manager I, Global Logistics, Imports

Amazon; Tennessee; On-site; USD 50,000 - 88,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) Plan

Job summary

Amazon seeks a Program Manager I to join our Global Logistics Imports team in the United States. You will lead cross-functional programs that optimize our global supply chain, leveraging data analytics, project management, and stakeholder coordination to drive operational excellence across partner networks.

Responsibilities include building project plans, tracking budgets, managing risks, and delivering updates to senior leadership.

Qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field.
• 1+ years of program or project management experience.
• Experience in Trade Compliance and/or Supply Chain industry, i.e. as customs agent/officer, compliance specialist, or customs operations.
• 1+ Year Logistics or Carrier Management Experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Drive end-to-end program management for cross-functional customs initiatives, ensuring successful delivery against key metrics.
• Develop and execute customs program strategies that align with business objectives and customer needs.
• Lead data-driven process improvements and operational efficiencies.
• Build and maintain strong relationships with internal teams and external partners.
• Create and maintain comprehensive project plans, timelines, and budget tracking.
• Identify, assess, and mitigate risks proactively.
• Deliver regular status updates and presentations to senior leadership.
• Establish and monitor KPIs for program performance.
• Implement process improvements based on data analysis and stakeholder feedback.
• Facilitate cross-team collaboration to optimize resource allocation.

Skills

Program management

Data analytics

Stakeholder management

Cross-functional collaboration

Communication

Education

Bachelor's degree in supply chain, business, engineering, finance or related field

Tools

MS Access

SQL

Job description

Job ID: 10498885 | Amazon.com Services LLC

Amazon seeks a Program Manager I to join our Global Logistics Imports team. In this role, you'll lead strategic cross‑functional programs that optimize our global supply chain operations. You'll leverage data analytics, project management expertise, and stakeholder management skills to drive operational excellence across our vendor and third‑party partner networks.

Key job responsibilities

• Drive end‑to‑end program management for cross‑functional customs initiatives, ensuring successful delivery against key metrics
• Develop and execute customs program strategies that align with business objectives and customer needs
• Lead data‑driven process improvements and operational efficiencies
• Build and maintain strong relationships with internal teams and external partners
• Create and maintain comprehensive project plans, timelines, and budget tracking
• Identify, assess, and mitigate risks proactively
• Deliver regular status updates and presentations to senior leadership
• Establish and monitor KPIs for program performance
• Implement process improvements based on data analysis and stakeholder feedback
• Facilitate cross‑team collaboration to optimize resource allocation

A day in the life

You’ll start your day reviewing program metrics and addressing any operational challenges that arose overnight. Throughout the day, you’ll collaborate with teams across the globe, from tech and customs partners to logistics providers. You’ll lead project meetings, analyze performance data, and work on process improvements. You might develop a new reporting dashboard, strategize with stakeholders on program enhancements, or create executive presentations highlighting program achievements and opportunities.

About the team

Global Logistics Imports is dedicated to optimizing speed and cost in the movement of freight from global manufacturing hubs to Amazon’s international marketplaces. We serve both Fulfillment by Amazon (FBA) sellers and retail direct import vendors. Our team leverages logistics providers and internal Amazon supply chain solutions to increase selection and lower costs for our customers. We foster an environment of innovation and continuous improvement, where analytical thinking and customer obsession drive our decision‑making.

Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full‑time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

Basic Qualifications

• Bachelor’s degree in supply chain, business, engineering, finance or related technical or quantitative field
• 1+ years of program or project management experience
• Experience in Trade Compliance and/or Supply Chain industry, i.e. as customs agent/officer, compliance specialist, or customs operations
• 1+ Year Logistics or Carrier Management Experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience working cross functionally with tech and non‑tech teams

Preferred Qualifications

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document
• Licensed US Customs Broker

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

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