Program Manager - I/DD and Human Services - Northern Colorado

Parker, CO; Boulder (CO); Hybrid; USD 34,000 - 41,000; Full time

Job summary

Parker Personal Care Homes (PPCH) is seeking a Program Manager – Intellectual & Developmental Disabilities (I/DD) for the Northern Colorado region. This is a direct services/program management role overseeing residential and supported living services for adults with disabilities.

The role focuses on supervising staff, coordinating medical appointments, and ensuring compliance with service plans. Travel within Northern Colorado is required, with a strong emphasis on person-centered leadership.

Qualifications

• Paid experience working directly with individuals with IDD, LTC, or DD waiver services.
• Experience in human services, disability services, behavioral health, or case management.
• Demonstrated ability to complete accurate documentation and follow regulations.
• Willingness to travel regularly within Northern Colorado region.

Responsibilities

• Supervise, train, and mentor Direct Support Professionals, Host Home Providers, and Family Caregivers.
• Attend team, interdisciplinary meetings and trainings as required.
• Ensure person-centered, high-quality supports aligned with ISSPs.
• Oversee daily program operations, including staffing and scheduling.
• Serve in direct support or other staff positions as needed.
• Conduct home/site visits and documentation audits for safety and compliance.
• Coordinate medical appointments and provider communication.
• Foster collaboration with individuals served, families, and teams.
• Support growth of PPCH services in Northern Colorado with the Director.
• Assist in developing and maintaining community relationships.
• Other duties as assigned.

Skills

Direct care supervision

Interdisciplinary collaboration

Documentation accuracy

Communication

Travel readiness

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Manager - I/DD and Human Services - Northern Colorado

Full Time Boulder, CO, US

Salary Range: $25.00 To $30.00 Hourly

Position Summary

PPCH is seeking an experienced human services professional to serve as the Program Manager – Intellectual & Developmental Disabilities (I/DD) for the Northern Colorado region. This is a direct services/program management role in disability and long-term care services, not an IT or software position. The Program Manager oversees residential and supported living services for adults with disabilities and works closely with the Director of Northern Colorado Services to ensure high-quality, person-centered supports.

Key Responsibilities

• Supervise, train, and mentor Direct Support Professionals, Host Home Providers and Family Caregivers.
• Attend team meetings, interdisciplinary meetings and training as required.
• Ensure person-centered, high-quality supports aligned with Service Plans and Individual Service and Support Plans (ISSPs).
• Oversee daily program operations, including staffing, scheduling, and implementation of services across residential and supported living programs.
• Serve in the capacity of direct support or other staff positions as needed.
• Conduct regular home and site visits, quality assurance checks, and documentation audits to ensure safety, satisfaction, and regulatory compliance.
• Coordinate and support medical appointments, provider communication, and medication-related processes as needed.
• Foster strong communication and collaboration with individuals receiving services, families/guardians, providers, and interdisciplinary teams.
• Support the growth and expansion of PPCH services across Northern Colorado in partnership with the Director of Northern Colorado Services.
• Support the Director in developing and maintaining strong community relationships.
• Other duties as assigned.

Required Qualifications – Please Apply Only If You Meet All:

• Minimum 1 year of PAID experience working directly with individuals with intellectual or developmental disabilities, Long Term Care, or DD waiver services (e.g., direct support, case management, Program Manager, QMAP, Host Home coordination, residential/day program roles).
• Experience in human services, disability services, behavioral health, case management, or community-based support (non-IT, non-software).
• High school diploma or equivalent.
• Demonstrated ability to complete accurate documentation, follow regulations, and work within state or waiver program requirements.
• Strong communication, organization, and leadership skills, including the ability to support and hold staff accountable.
• Valid Colorado driver’s license, clean driving record, and willingness to travel regularly within the Northern Colorado region.

Preferred Qualifications

• Bachelor’s degree in social work, human services, psychology, special education, or a related field.
• Supervisory or program management experience in IDD, Long Term Care, or similar human services settings.
• Experience with Colorado Long Term Care, DD waivers, or case management systems.

Working Conditions & Physical Requirements

• Work performed in private homes, community settings, and office environments throughout Northern Colorado.
• Regular regional travel required throughout Metro and Northern Colorado.
• Frequent lifting or carrying up to 15 pounds; occasional lifting or assisting with transfers up to 75 pounds, including support with mobility devices and activities of daily living.

This Role Is a Strong Fit For You If You Have:

• A background with providers such as host home agencies, community mental health centers, CCBs/CMAs, residential or day programs, or waiver case management.
• A passion for supporting adults with IDD and other disabilities to live meaningful, self-directed lives in their communities.

Who We Are

The PPCH mission is to build an inclusive and supportive community for the people we serve.

Founded in 1995, Parker Personal Care Homes (PPCH) has supported people with intellectual and developmental disabilities across the Colorado Front Range for almost 30 years.

As an organization that takes pride in the community we’ve created, we are determined to remain true to our core values of:

Community - Innovative Thinking - Individualized Approach – Family - Acceptance and Equality – Compassion - Personal Growth

Our goal is to maintain a culture of happiness, career satisfaction, and personal growth - all while providing excellent services to our customers. We provide extensive training and hands-on learning opportunities, excellent benefits, competitive pay, and career paths for people who are passionate about making a difference in the lives of others. Learn more about PPCH at: www.parkerpch.com

Equal Employment Opportunity

Parker Personal Care Homes, Inc. (PPCH) is an equal-opportunity employer dedicated to diversity, inclusivity, and wage equity. We prohibit discrimination and harassment of any type regardless of any protected characteristic, including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, organ donors, or any other characteristic protected by federal, state, or local laws.

PPCH uses E-verify.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by email, include the job title and number and confirm your request for an accommodation to [e-mail]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a PPCH employee and routed to a recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.