Program Manager I

trustmark; Durham (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Training and development

Flexible employment opportunities

Job summary

HealthFitness, a Trustmark company, is seeking a Program Manager I - Fitness to lead a dynamic wellness program at our client site in Durham, NC. The role combines leadership, programming, and member engagement in a facility offering 24-hour access, studio spaces, personal training, a recreation center, and a scenic trail.

You will oversee operations, develop strategic plans, ensure contract compliance, hire and train staff, and analyze outcomes to demonstrate program value and success.

Qualifications

• Experience leading on-site fitness and wellness programs.
• Proven ability to manage staff and coach team.
• Strong focus on member engagement and customer service.

Responsibilities

• Oversee all operational aspects of the onsite fitness program.
• Develop and execute strategic plans aligned with client goals.
• Ensure contract compliance and service excellence.
• Hire, train, coach staff and cultivate a high-performance team.
• Analyze program outcomes and prepare value reports.
• Lead group fitness classes and provide fitness leadership.
• Maintain welcoming environment with active floor supervision.
• Manage annual strategic business plans and budgets.

Skills

Leadership

Employee coaching

Member engagement

Operations management

Program management

Fitness industry knowledge

Job description

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health within the organizations we serve - so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

About the role

Lead, Inspire, and Elevate Workplace Wellness!

Ready to take the next step in your fitness career? HealthFitness is seeking an enthusiastic and driven Program Manager I - Fitness to lead a dynamic wellness program at our client site in Durham, NC . This is an incredible opportunity to combine your passion for fitness, leadership, and member engagement in an outstanding facility featuring 24-hour access , group fitness studios , personal training services , a recreation center , and a scenic running trail .

Why This Opportunity Stands Out

• Manage an amazing fitness destination featuring a wide variety of wellness and fitness offerings designed to engage and inspire members.
• Lead a high-impact wellness program that helps employees improve their health, well-being, and overall quality of life.
• Guide and develop a talented team through coaching, mentorship, training, and ongoing professional development.
• Drive program success by overseeing daily operations, member engagement, strategic initiatives, and business performance.
• Create innovative wellness experiences through engaging onsite and virtual fitness programs, events, and challenges.
• Increase participation and deliver results by fostering a culture of health, motivation, and exceptional customer service.

What You'll Be Doing

• Oversee all operational aspects of a thriving onsite fitness and wellness program.
• Develop and execute strategic plans that align with client goals and maximize program impact.
• Ensure contract compliance and operational excellence while maintaining the highest standards of service.
• Design and facilitate wellness initiatives that encourage participation and support healthy lifestyles.
• Hire, train, coach, and inspire staff to deliver outstanding experiences and results.
• Analyze program outcomes and develop meaningful reports that showcase program value and success.
• Provide hands-on fitness leadership through personal training, fitness assessments, exercise prescriptions, facility orientations, and wellness coaching.
• Lead and instruct group fitness classes that motivate members and create a positive fitness culture.
• Maintain a welcoming and engaging environment through active fitness floor supervision and member interaction.

Schedule

Rotating shifts within staffed facility hours:

• Monday-Thursday: 6:00 AM - 7:00 PM
• Friday: 6:00 AM - 5:00 PM

The Ideal Opportunity For

• Emerging fitness professionals ready to grow into leadership
• Passionate wellness champions who love motivating others
• Relationship builders who excel at member engagement
• Results-driven professionals who enjoy balancing operations, strategy, and hands-on fitness delivery.

Join HealthFitness and become a key leader in creating a vibrant, engaging, and results-driven wellness culture where you can make a meaningful impact every day!

Responsible for managing and directing all operational aspects of an on-site fitness program ensuring the highest level of participation, results achievement, and customer satisfaction in the delivery of programs and services. Also responsible for contract compliance; development of and adherence to the strategic business plan; staff supervision, training, and development; design and facilitation of a variety of health &fitness programs; and various administrative duties including developing outcomes focused management reports.

Key Accountabilities

Manages all program activities in accordance with HealthFitness operational, quality, safety, and service standards.

Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes, and marketing strategy to meet client objectives. Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.

May leads regular individual and group staff meetings to ensure associates are informed about HealthFitness, client and program events, initiatives, and status.

Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.

Directs the implementation of individual and group fitness programs, health education activities, motivational programs