Fitness Program Manager

trustmark; Livonia (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Training & development

Flexible employment opportunities

Job summary

HealthFitness, a Trustmark company, is seeking a Program Manager I - Fitness to lead an onsite wellness program at a premier client site in Livonia, MI. The role focuses on fitness, wellness leadership, and delivering engaging experiences that inspire healthier lives.

You will supervise staff, manage contract requirements, and drive participation through innovative programs and events, shaping outcomes and value for the client.

Responsibilities

• Lead a dynamic fitness center operation by overseeing all aspects of a thriving onsite wellness program while delivering an exceptional member experience.
• Drive participation and results through onsite and virtual fitness and wellness programs that motivate individuals to achieve their health goals.
• Shape the program's success by ensuring contract compliance, managing key performance metrics, and developing outcome-focused reports.
• Coach, mentor, and inspire your team through staff supervision, training, professional development, and ongoing leadership support.
• Design and deliver engaging wellness initiatives including fitness programs, challenges, workshops, and special events that encourage participation and healthy lifestyles.
• Make a direct impact on members' wellness journeys by providing fitness assessments, exercise prescriptions, facility orientations, and expert fitness guidance.
• Lead group fitness experiences and individual training sessions that energize participants and help them reach their personal goals.
• Create a welcoming and motivating environment by providing floor supervision, building strong member relationships, and delivering outstanding customer service.
• Support strategic growth and operational excellence through business planning, program management, and day-to-day administrative oversight.

Job description

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health within the organizations we serve - so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

About the role

HealthFitness has an exciting opportunity for a Full-Time Program Manager I - Fitness to join our team at a premier client site in Livonia, MI ! If you're passionate about fitness, wellness, leadership, and creating engaging experiences that inspire others to live healthier lives, this could be the perfect opportunity for you.

What You'll Do

• Lead a dynamic fitness center operation by overseeing all aspects of a thriving onsite wellness program while delivering an exceptional member experience.
• Drive participation and results through innovative onsite and virtual fitness and wellness programs that motivate individuals to achieve their health goals.
• Shape the program's success by ensuring contract compliance, managing key performance metrics, and developing outcome-focused reports that demonstrate impact and value.
• Coach, mentor, and inspire your team through staff supervision, training, professional development, and ongoing leadership support.
• Design and deliver engaging wellness initiatives including fitness programs, challenges, workshops, and special events that encourage participation and healthy lifestyles.
• Make a direct impact on members' wellness journeys by providing fitness assessments, exercise prescriptions, facility orientations, and expert fitness guidance.
• Lead group fitness experiences and individual training sessions that energize participants and help them reach their personal goals.
• Create a welcoming and motivating environment by providing floor supervision, building strong member relationships, and delivering outstanding customer service.
• Support strategic growth and operational excellence through business planning, program management, and day-to-day administrative oversight.

Why You'll Love This Role

This is an excellent opportunity for an emerging fitness professional looking to expand their leadership skills, influence workplace wellness, and make a meaningful difference in the lives of others. You'll enjoy a diverse role that blends fitness instruction, program management, team leadership, and client partnership in a supportive and mission-driven environment.

Responsible for managing and directing all operational aspects of an on-site fitness program ensuring the highest level of participation, results achievement, and customer satisfaction in the delivery of programs and services. Also responsible for contract compliance; development of and adherence to the strategic business plan; staff supervision, training, and development; design and facilitation of a variety of health & fitness programs; and various administrative duties including developing outcomes focused management reports.

Key Accountabilities

• Manages all program activities in accordance with HealthFitness operational, quality, safety, and service standards.
• Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes, and marketing strategy to meet client objectives. Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.
• May leads regular individual and group staff meetings to ensure associates are informed about HealthFitness, client and program events, initiatives, and status.
• Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.
• Directs the implementation of individual and group fitness programs, health education activities, motivational programs, and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate.
• Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives. Manages all record and data management activities at the worksite, ensuring the proper storage, retention, and confidentiality all data collected in accordance with HealthFitness requirements.
• Conducts informal safety checks daily and performs routine safety audits on a weekly, monthly, and quarterly basis in accordance with HealthFitness guidelines.
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