Program Manager I

Jobtailor; Charlotte (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Jobtailor seeks an experienced grants program manager to lead regional grantmaking across multiple regions from Charlotte, NC. You will partner with regional teams, involve senior leaders for philanthropic investments, and contribute to policy and manual development for governance and compliance.

You will produce board books, manage communications, and strengthen program impact with data-driven insights and cross-functional collaboration.

Qualifications

• Bachelor degree or equivalent education and training.
• Strong verbal and written communication skills.
• Attention to detail and organizational skills.
• Proficiency in Microsoft Office including pivot tables and PowerPoint.
• Experience with qualitative and quantitative data collection and analytical methods (preferred).
• Marketing/Communications experience (preferred).
• Knowledge of IRS charitable guidelines (preferred).

Responsibilities

• Manage and support the regional grantmaking process across multiple regions.
• Partner with regional teams to include senior leaders for distribution of regional philanthropic investments.
• Participate in Local Advisory Council meetings as a subject matter expert to discuss proposals and pillar alignment.
• Develop and assist in the preparation of LAC procedural manual.
• Produce regional board books and special reports that measure giving impact.
• Reinforce governance policies and develop tools to increase efficiencies.
• Create verbal and written communications with nonprofits and internal partners.
• Manage communications and marketing pipeline with internal and external partners for content and events.
• Implement strategies to improve teammate utilization and engagement with philanthropic programs.
• Manage rapid response workflow for disasters from coordination to final grant payments.
• Organize inter-connected projects and monitor performance to maximize impact.
• Facilitate research using grants software and data systems for regulatory reporting and meetings.

Skills

Communication

Verbal communication

Written communication

Attention to detail

Independence

Microsoft Office

Pivot tables

PowerPoint

Data analysis

Project coordination

Education

Bachelor degree

Tools

Microsoft Office

Pivot Tables

PowerPoint

Grants management software

Job description

Responsibilities

• Manage and support the regional grantmaking process across multiple regions.
• Partner with regional teams to include senior leaders for distribution of regional philanthropic investments.
• Participate in assigned regional Local Advisory Council Meetings (AL, SC, and TN) as a subject matter expert to discuss proposals and help lead discussions on pillar alignment, impact to region, and manage any potential risks.
• Develop and assist in the preparation of LAC procedural manual.
• Produce regional board books and special reports that measure giving impact.
• Reinforce governance policies and develop new tools and processes to ensure efficiencies and goal attainment.
• Create verbal and written communication with nonprofit grantees and all levels of the corporation.
• Manage the communications and marketing pipeline with internal partners and external agency to help coordinate content details, manage workflow schedule and also ensure successful implementation in regards to the intranet/internet, newsletter and/or special events such as the Inspire Awards.
• Implement and execute strategies to improve teammate utilization and engagement with Foundation philanthropic amplification of special programs, and manage programs designed to foster team members, including but not limited to recruitment, onboarding, retention, and other activities aimed at creating a positive workplace environment.
• Manage the workflow for the rapid response program for natural and manmade disasters from coordinating with Regional Presidents, trusted grantee partners, and Directors of Regional Programming to final grant payments.
• Formulate, organize and monitor inter‑connected projects, creating suitable tactics and objectives that support coordinating multifaceted project activities. Monitor and assess program performance insights and deliver solutions to maximize impact.
• Facilitate research using the grants management software, the Truist Foundation Investment Manager’s portfolio view system, and other software for record management, data gathering and reporting used for regulatory reporting, data analysis, internal and external communications, and ad hoc requests for executive leaders as they prepare for meetings and external inquiries.
• Establish cross management and functional support for the Truist Foundation assets (i.e. client system management, integrated voice response servicing and issue escalation related to error resolution and client feedback requirements).
• Communicate effectively with all levels of the enterprise inclusive of senior and executive management.

Requirements

• Bachelor degree, or equivalent education and related training.
• Ability to take direction and then work independently.
• Strong verbal and written communication skills.
• Demonstrated attention to detail and accuracy along with good organizational skills.
• Demonstrated proficiency in computer applications such as Microsoft Office software products to include pivot table construction, PowerPoint presentations and utilization of communications software.
• Experience working with qualitative and quantitative data collection and analytical methods (preferred).
• Marketing and/or Communications experience (preferred).
• Knowledge of IRS charitable guidelines (preferred).

Core Competencies

Demonstrates expertise in managing regional grantmaking processes and developing communication strategies to enhance philanthropic investments. Proficient in data analysis, project management, and compliance with IRS charitable guidelines.