Program Manager - Human Resources and Operations

Rocs, Inc.; Greenbelt (MD); Hybrid; USD 60,000 - 72,000; Full time

Benefits offered by this job

Fully paid medical, dental, and vision

Three weeks vacation

10% company 401(k) contribution

Job summary

Rocs, Inc. in Greenbelt, MD is seeking a Program Manager – Human Resources & Operations to oversee daily office operations and HR processes in a hybrid work environment.

You’ll coordinate onboarding, manage personnel files, and support benefits, recruitment, and facilities coordination. The role offers exposure to employee engagement, office operations, and administration with comprehensive benefits, including fully paid medical, dental, and vision coverage, plus vacation and retirement plan

Qualifications

• High school diploma or equivalent required.
• Experience in administrative, office operations, or human resources preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Highly organized with the ability to coordinate multiple tasks and meet deadlines.
• Professional judgment and discretion when handling confidential employee information.

Responsibilities

• Manage day-to-day office operations and ensure employees have the tools and resources they need.
• Coordinate onboarding for new employees and offboarding for departing team members.
• Maintain HR procedures, employee policies, personnel files, and the Employee Handbook.
• Research and recommend new HR policies, employee benefits, training opportunities, and workplace improvements.
• Assist with benefits renewals and retirement plan recordkeeping.
• Post open positions, coordinate interviews, and support recruiting activities.
• Plan staff events, training sessions, employee recognition programs, and engagement initiatives.
• Manage relationships with building management, vendors, and external service providers.
• Coordinate with external IT support regarding computers, networks, equipment, and technology needs.
• Maintain office equipment, supplies, inventory, mail, and administrative systems.
• Support accounting and finance with vendor setup, invoices, recordkeeping, and other administrative needs.
• Identify opportunities to improve office procedures, technology, and overall operational efficiency.

Skills

MS Office

Communication

Organization

Attention to detail

Independent work

Discretion

Team collaboration

Confidential info handling

Vendor relations

Education

High school diploma

Job description

Why You Want to Work Here

Join a well-established national trade association with a collaborative, close-knit team supporting an essential American industry. You’ll gain broad exposure to HR, employee engagement, office operations, and administration while receiving excellent benefits, including fully paid medical, dental, and vision coverage, three weeks of vacation, and a 10% company 401(k) contribution.

Responsibilities

• Manage day-to-day office operations and ensure employees have the tools and resources they need
• Coordinate onboarding for new employees and offboarding for departing team members
• Maintain HR procedures, employee policies, personnel files, and the Employee Handbook
• Research and recommend new HR policies, employee benefits, training opportunities, and workplace improvements
• Assist with benefits renewals and retirement plan recordkeeping
• Post open positions, coordinate interviews, and support recruiting activities
• Plan staff events, training sessions, employee recognition programs, and engagement initiatives
• Manage relationships with building management, vendors, and external service providers
• Coordinate with external IT support regarding computers, networks, equipment, and technology needs
• Maintain office equipment, supplies, inventory, mail, and administrative systems
• Support accounting and finance with vendor setup, invoices, recordkeeping, and other administrative needs
• Identify opportunities to improve office procedures, technology, and overall operational efficiency

Qualifications

• High school diploma or equivalent required
• Previous administrative, office operations, or human resources experience preferred
• Experience within a trade association or nonprofit environment is a plus
• Proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint
• Strong written, verbal, and professional communication skills
• Highly organized with the ability to coordinate multiple tasks and meet deadlines
• Strong attention to detail and commitment to accuracy
• Ability to work independently while collaborating effectively with a small team
• Professional judgment and discretion when handling confidential employee information
• Proactive, adaptable, and willing to take ownership of responsibilities
• Comfortable interacting with employees, vendors, job candidates, and external partners

Program Manager – Human Resources & Operations

Location: Greenbelt, MD | Hybrid
Hours: Monday–Friday, Standard Business Hours

$60,000–$72,000