Program Manager, Housing

Abode; San Francisco (CA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health, vision, and dental benefits

19 PTO days & 12 holidays per year

Voluntary benefits: FSA, EAP, commuter

3% retirement match

Professional development trainings and

Leadership academy programs

All staff events

Dynamic, mission-driven culture

Job summary

Abode Services in the Bay Area seeks a Program Manager, Housing to oversee multiple housing programs serving homeless individuals and families in San Francisco County. You will supervise Housing Services Coordinators and Housing Specialists, coordinate with County and City partners, and ensure contract compliance and accurate reporting.

This role offers a comprehensive benefits package, including $75,000 - $90,000 salary, full health coverage, generous PTO, retirement match, and professional

Qualifications

• Bachelor’s degree in psychology, human services, social work, sociology, or related field.
• Two years of professional experience in social work, psychology, or related fields.
• Two years managing complex contracts in excess of $1M.
• Experience designing and operating effective programs including the development, implementation, and enforcement of well‑designed policies and procedures.
• Must have a valid California driver’s license, auto insurance, and a clean DMV record.
• Flexible schedule to work evening and weekend hours as needed.

Responsibilities

• Provide leadership and direction to all Abode Services programs under this umbrella.
• Manage multiple housing programs and build relationships with community partners that enable Abode to provide housing to participants.
• Act as the primary liaison with all County and City departments and partners.
• Supervise Housing Services Coordinators and Housing Specialists and others, depending on program requirements.
• Develop, implement, and monitor housing rental programs for homeless households.

Education

Bachelor’s degree in psychology, human services, social work, sociology, or related field

Job description

Job Details

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Program Manager, Housing for our programs in San Francsico County.

About The Role

The Program Manager is responsible for the oversight of various Housing Programs serving homeless individuals and families. Key responsibilities include supervision of housing services, close coordination with case management partners, budget and contracts oversight for large public contracts, housing inventory, landlords and property managers, maintaining a close focus on successful outcomes for program participants to ensure successful program delivery.

The People and Culture

You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

Benefits & Perks

• $75,000 - $90,000 annually
• 100% paid health, vision, and dental options
• 19 PTO days & 12 holidays per year
• Voluntary benefits: FSA, EAP, commuter checks, life insurance, legal, and more
• 3% retirement match/contribution
• Professional development trainings and opportunities, leadership academy programs, and all staff events
• Dynamic, mission‑driven culture and supportive leadership. We support you in supporting others

How You Make An Impact

• Provide leadership and direction to all Abode Services programs under this umbrella.
• Manage multiple housing programs with the primary function of creating, sustaining, and growing relationships with community partners that enable Abode to provide appropriate housing to participants.
• Act as the primary liaison with all County and City departments and partners.
• Supervise Housing Services Coordinators and Housing Specialists and others, depending on the requirements of a particular program.
• Develop, implement, and monitor housing rental programs for homeless households.
• Supervise and maintain the inventory of affordable, appropriate housing units secured by a participant’s direct lease contract with a landlord.
• Participate as a member of the County Housing Team by attending management meetings, developing housing plans, reviewing budgets, and establishing policies and procedures of various rental subsidy programs.
• Provide assistance and expertise to landlords or service staff for conflict resolution, as appropriate.
• Responsible for contract compliance, reporting, and monitoring for multiple programs and funding streams, including financial reviews, budgets, and projections, chart audits, and managing funder relationships.
• Ensure compliance of fair housing rules and regulations, contract requirements and eviction procedures.
• Prepare and review monthly, quarterly, and annual reports which include, but are not limited to, the following data: rent, subsidy and participant amounts, occupancy rate, participant demographic information and program eligibility and socio‑economic data for monitoring purposes.
• Review monthly rent reports for accuracy, monitor and maintain monthly subsidy balance tracking and projection reports.
• Work closely with the finance team to ensure accuracy as it relates to invoicing to the county.
• Work with funding agencies to provide required information and implementation and monitoring procedures to ensure proper data collection and reimbursement.
• Represent Abode Services’ housing programs at meetings with County Social Services Agency, and other collaborative service providers and city jurisdictional stakeholders.
• Submit all data in HMIS and other relevant systems.
• Other duties as assigned.

How You Meet Qualifications

• Bachelor’s degree in psychology, human services, social work, sociology, or related field required.
• Two years of professional experience in social work, psychology, or related fields and demonstrated experience in rental housing programs for low‑income, special needs households.
• Two years managing complex contracts in excess of $1M.
• Experience in designing and operating effective programs including the development, implementation, and enforcement of well‑designed policies and procedures.
• Use of personal vehicle and proof of valid California driver’s license and current auto insurance, along with a clean DMV record required.
• Basic knowledge and understanding of applicable federal, state, and local laws.
• Flexible schedule to work evening and weekend hours as needed.

Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.

Abode Services is an Equal Opportunity Employer/Drug Free Workplace.