Program Manager (Health Sciences)

River Parishes Community College; Gonzales (LA); On-site; USD 52,000 - 80,000; Full time

Job summary

River Parishes Community College is seeking a Program Manager to support the assigned division across credit and non-credit programs, working with faculty, staff, and students. The role includes helping increase enrollment and retention while providing administrative support to the Dean and coordinating program processes.

The candidate should have an Associate’s degree with five years of administrative support experience, strong communication skills, and proficiency in Microsoft Office.

Qualifications

• Requires an Associate’s degree and 5 years of administrative support experience; a Bachelor’s degree may substitute.
• Demonstrates excellent interpersonal, oral, and written communication skills.
• Proficient with Microsoft Office including Word and Excel; comfortable with data and reporting tools.
• Must be willing to work flexible hours.

Responsibilities

• Supports the Dean with management of all credit and non-credit programs for the assigned division.
• Tracks and facilitates new program development processes.
• Facilitates tuition/fee setup for non-credit courses and billing for third-party contracts.
• Collaborates with Financial Aid to assist tuition and grants for non-credit courses.
• Manages the purchase requisition process and procurement of equipment and supplies.
• Coordinates faculty contracting in collaboration with college offices.
• Collects and compiles information from vendors, trainers, and faculty/staff.
• Supports division leadership with faculty hiring processes.
• Works with Public Relations to promote programs and training opportunities.
• Assists with contracts, MOUs, and professional agreements.
• Maintains filing systems for external partner agencies and compliance records.
• Performs monthly compliance reporting and supports audits for programs.

Skills

Interpersonal communication

Oral and written communication

Microsoft Office proficiency

Data reporting tools

Flexibility in hours

Office data skills

Education

Associate’s degree

Five years of administrative support experience

Bachelor’s degree may substitute

Tools

Microsoft Word

Microsoft Excel

Office Suite

Job description

POSITION TITLE: Program Manager

APPOINTMENT: Appointed by the Chancellor of the College upon recommendation of the Vice Chancellor of Education and Planning

ORGANIZATIONAL RELATIONSHIP: Assigned Academic Dean

The Program Manager provides support to programs (credit and non-credit), faculty, staff, and students for the assigned division and assists in efforts to increase student enrollment and retention the respective programs. This position also provides administrative support to the assigned Dean.

QUALIFICATIONS

Required: Associate’s degree and five years of experience in an administrative support role. Bachelor’s degree may substitute for the Associate’s degree and five years experience. Excellent interpersonal, computer, oral, and written communication skills. Working knowledge of Microsoft Office, Word and Excel. Must be willing to work flexible hours. Proficiency in Microsoft Office Suite and comfort working with data and reporting tools.

DUTIES AND RESPONSIBILITIES

Program & Division Management

• Supports the Dean with management of all credit and non-credit programs for the assigned division.
• Support Dean with tracking and facilitating new program development processes.
• In collaboration with the Finance Office, facilitates the tuition/fee set-up process for non-credit courses and the billing process for third-party contracts.
• Collaborates with the Financial Aid Office to facilitate awarding of tuition assistance for non-credit courses.
• Manage the purchase requisition process (including course fees) to procure equipment/supplies.
• Manage the faculty contract process for the assigned division in collaboration with appropriate college offices.
• Coordinates the collection and compilation of information from vendors, training providers, and faculty/staff.
• Supports division leadership with coordination of the faculty hiring process.
• Collaborates with the RPCC Public Relations Office to develop promotional materials about technical programs, courses, and training opportunities.
• Assists in the initiation of contracts, memorandums of understanding, and other professional agreements.
• Establishes and maintains filing system (electronic and physical) for external agencies that partner with the College.
• Performs monthly compliance reporting and maintains compliance reporting records for technical programs.
• Assists with technical program audits and compliance with accreditation/state board expectations.

Student Enrollment and Records Management

• Builds courses in Banner, as necessary, in collaboration with the division personnel and the Registrar’s Office.
• Collaborates with the Registrar’s Office to ensure student certificates of completion are created for designated courses and trainings.
• Collaborates with division personnel and the Registrar’s Office to ensure IBCs earned by students are recorded and reported.
• Supports the Career Success office with tracking and entering job placement information.
• Responds to inquiries and refers faculty, students, and visitors to the appropriate resources.
• Assists with the admissions process for any selective admission technical programs, including application tracking and cohort orientations.

Program Advisory Committees and Business/Industry Relationships

• Coordinates, schedules, and maintains meeting minutes for program advisory committee meetings in collaboration with division personnel.
• Works with the Dean and faculty to identify business and industry partners who may participate on program advisory committees that support division programs.
• Fosters and enhances business and industry partnerships to strengthen our region’s workforce.

Administrative and Institutional Support

• Coordinates and assists with set-up, registration, catering, etc. of events for division programs and assists in college-wide events.
• Assists with coordination technical program graduation/pinning ceremonies, as applicable.
• Provides administrative support to the Dean.
• Maintains files, answers phones, submits requests for equipment and supplies, maintains calendar of appointments and room reservations, and assists with travel requests.
• Other duties as assigned.